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Riu Cancun All Inclusive

Star Rating
3.5 out of 5

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach towels
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.1/5 Very Good
1,441 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Map

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO

Explore the area

Popular LocationCancun Convention Center5 min walk
Popular LocationForum Beach7 min walk
Popular LocationGaviota Azul Beach7 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Choose dates to view prices

  • Junior Suite, Ocean View

    Photos of Junior Suite, Ocean View

    4.1/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite, Ocean View

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    3.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Ocean View

  • Standard Room

    Photos of Standard Room

    3.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room

  • Standard Room, Sea View

    Photos of Standard Room, Sea View

    4.3/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsStandard Room, Sea View

  • Junior Suite, Sea View

    Photos of Junior Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite, Sea View

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Ocean View

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Ocean View

  • Suite, Ocean View

    Photos of Suite, Ocean View

    3.6/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, Ocean View

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Ocean View

  • Junior Suite, Ocean View

    Photos of Junior Suite, Ocean View

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite, Ocean View

  • Suite Ocean View

    Photos of Suite Ocean View

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite Ocean View

  • Junior Suite, Ocean View (B2C)

    Photos of Junior Suite, Ocean View (B2C)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite, Ocean View (B2C)

  • Standard Room, Ocean View (B2C)

    Photos of Standard Room, Ocean View (B2C)

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Ocean View (B2C)

  • Suite, Ocean View (B2C)

    Photos of Suite, Ocean View (B2C)

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, Ocean View (B2C)

About this area

Cancun

Located on the beach, Riu Cancun All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good shopping. The area's natural beauty can be seen at Tortuga Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Dolphin Discovery and Ventura Park Cancun are not to be missed. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Our guests love the property's location for the nightlife.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Cancun Convention Center - 5 min walk
  • Forum Beach - 7 min walk
  • Gaviota Azul Beach - 7 min walk
  • Chac Mool Beach - 10 min walk
  • Cancun Golf Club at Pok Ta Pok - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Miramar — 1 min walk
  • La Toscana — 1 min walk
Questions about this property?Find answers

About this property

Riu Cancun All Inclusive

Beach spa retreat walking distance from Cancun Convention Center
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 569 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are among the other amenities available to guests.
Riu Cancun All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/boogie boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Nightclub
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
    • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property
Riu Cancun Inclusive Inclusive
Riu Cancun All Inclusive Cancun
Riu Cancun All Inclusive All-inclusive property
Riu Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Riu Cancun All Inclusive and receive a full refund?
Yes, Riu Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Riu Cancun All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Cancun All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Cancun All Inclusive?
Check-in is from 4:00 PM–11:30 PM.
What time is check-out at Riu Cancun All Inclusive?
Check-out is at 11:00 AM.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/boogie-boarding, volleyball, and more.
Where is Riu Cancun All Inclusive located?
Located in Zona Hotelera, this beachfront property is next to a golf course and within a 5-minute walk of Caracol Beach and Cancun Convention Center. Forum Beach and Gaviota Azul Beach are also within 10 minutes.

Guest reviews

Overall score and ratings for Riu Cancun All Inclusive

4.1
Very Good
1,441 reviews
5 - Excellent
690
4 - Good
425
3 - Okay
176
2 - Mediocre
76
1 - Poor
74
4.2
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

1/5

Sam, Springfield MO
Jul 12, 2020
  • Disliked: Staff & service, amenities, property conditions & facilities

I've always stayed at Riu properties however i will not again. The food has went to awful. And the service there is terrible. I was told that i was a problem but they couldn't tell me when or why. I waited for a hour to talk to management just for them to be rude and dismissive. Find anothere resort to be sure.

Stayed 3 nights in Jul 2020

5/5 Excellent

Raul, Houston
Traveled with partner
Jul 11, 2020
  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jul 2020

5/5 Excellent

Verified traveler
Jul 11, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice place with good service. It is too bad that guests were not more willing to interact.

Stayed 9 nights in Jun 2020

5/5 Excellent

Verified traveler
Jul 7, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect i will love to back this hotel was perfect all the staff

Stayed 3 nights in Jul 2020

5/5 Excellent

Verified traveler
Traveled with partner
Jul 6, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything very sanitized and everyone was super nice.

Stayed 2 nights in Jul 2020

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