Neuhausen am Rheinfall Vacations from $1,749

Good overall,location is excellent

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

This place was absolutely perfect!!!!!! The view was 2nd to none!!!! Bed was so comfortable! Bathroom was spotless! The kitchen was amazing! It had everything you would ever need to cook a meal while on vacation!!!! We will be back!!!!

Great location by the station, very good breakfast buffet, room was small but recently remodeled and perfect for my needs. Would definitely go back

Good breakfast, spa was nice, room was nice, though storage for ski stufclothing and luggage was limited. Ski room/lockers were good. Shuttle took us to train station and lifts. Good restaurant for dinner.