4/10 Poor
Mary W.
Aug 3, 2018
disappointing
The house was listed on the VRBO website for a specific amount per night. The homeowner sent an invoice for this price, plus an “additional guest” charge. We immediately emailed the homeowner to say we felt this was not a fair additional charge and she did not respond. After our stay the homeowner refused to refund the “additional guest” charge – RENTER BEWARE – make sure you check your invoice carefully before committing to this property. The house is advertised to accommodate 10 people – two beds are in the living and dining room. One of the rooms (off the kitchen) does not have doors but has curtains over the doorways. Our party of five adults and one child arrived at the house mid-afternoon. The driveway to the house is long, gravel, and extremely poorly graded. The ruts are significant so be careful driving. There is a gate before you can get into the house. The code for the gate was not as stated on the VRBO app, neither was the house code so make sure you get the correct codes in advance. We had to enlist the neighbor’s assistance because the phone numbers for the homeowner on the VRBO app were wrong – one went to a voice mail that was not set up, the other was a number no longer in service. The neighbor was able to get ahold of the caretaker who gave us the correct codes. The house has four bedrooms, two bathrooms, a small dining area, and a kitchen which worked well for us. It is well supplied with dishes – although the frying pans were in rough shape. The kitchen was overrun with ants coming through the closed window above the sink when we were there. The first bathroom had two sinks, but only one had water which was cold. It also has a large tub with a hand sprayer – only one shower in the house. Towels were plentiful. The other bathroom equipped with a shower worked well. Beds were comfortable. Outdoor decks were available, but because of heat and smoke from nearby fires, not very useable. The exterior of the house is parched – the lawn is brown, dead grass/weeds. The view of the mountains from the living room was lovely. We would not rent from this homeowner again – did not feel her pricing was upfront.
Mary W.
Stayed 4 nights in Jul 2018