Otsego Vacations from $318

The staff was great! Clean and comfortable. The breakfast was wonderful. Big variety, clean and something for everyone.

It was aesthetically a nice place and part of the team was responsive, the trouble was that tithe room presenting so may needs for me to request help. The room while nice overviewed a layer of roof and looked across directly into a working kitchen. The blackout shade would not close, so I had to call for help. The tv would not turn on, there were no batteries in the remote, they came and gave me batteries. On the second night the door would not unlock. I went for a new key, still wouldn’t work. I had to go back down to let the staff know and call engineering to replace the battery in the door so I could go in. That night I spoke to the front desk about how may issues I was having, they said they’d have the manager contact me, the never did. In the morning I went to check out, the person asked me how my stay was, I said honestly I had hoped it were better. They said, I’m sorry and moved on. No follow up questions nothing more. I accepted the stay because it did locationally meet my needs but would have preferred doing less work to make the stay work.

The room was very spacious, clean as a whistle.

Hands down best experience ever!

The hotel was nice, clean and very modern on decor. The staff was knowledgeable, courteous and went out of their way to help. My only complaint was the heat The heat was programmed at one temperature, but in trying to up the temp, it always returned to original temp. The room always felt cool and traveling with an elderly person it was hard to keep warm. They even changed the room and same thing happened. Next time I hope to visit in warmer weather.