Laguna Park Tours

The bathroom was not cleaned amd restock properly. The body soap dispenser was empty, the toilet had feces residue on the bottom of the toilet bowl, grime on the toilet seat, hair in the sink and the floor had white flakes of an unknown substance with dust/dirt. The deadbolt lock would not engage without me pushing and wiggling the door. The staff was great.

Staff were very courteous and helpful. The hotel is starting to look worn and not crisp like it used to as I have been staying at The Overton for many years. It was clean except leaves and debris kept getting on the entry mats. That does not make a good first impression. The ownership needs to tackle a systematic refurbishment of the property to keep it as the Flagship hotel for Lubbock. Location cannot be beat for attending football games. Dinner and service was excellent as always. Their food is always tops!

This was one of the most disgusting properties I have ever stayed in. Let’s just say I came home immediate and washed every thing that was ever in that room including actual pillows. The carpets were torn and disgusting, the bed was covered in dirty linens, the bathtub and shower was disgusting and we had to wear socks at all times. We could not use the fold out sofa because of the condition of the mattress. This place should not be open.