Piscinas Esmeraldas: Tours y Actividades

My family and I stayed in the Terrace Collection for 5 days. We were further away from the main resort, however, they provided complimentary golf cart rides to anywhere on the property! It was a beautiful resort, and the property was very well clean, modern, maintained. Something I really loved was that they provided water bottles daily. The desert air and heat had our throats so dry and because the resort provided water and hydration packs we stayed hydrated. I loved that they kept the natural black lava rocks and incorporated it into the resort. The pool was relaxing and very large. All of the staff members were helpful and accommodating to our family needs. Thankful for them making our experience enjoyable. We needed maintenance to assist with our locked interior door and we had an issue with the lights but, they were so helpful. Housekeeping came everyday and they were fantastic even through there was a bit of a language barrier but we quickly referred to Google Translate and had no concerns. I appreciated that they brought all of our DoorDash, Target orders, etc to our room for us. Thank you. We look forward to our next stay in the future here.

Reserve en esta propiedad, al llegar me dijeron que me enviarian a otro lugar que porque estaba lleno resort, lo cual me parecio terrible porque reserve con un mes antes, nos enviaron a un hotel feo, de menor nivel por lo que yo habia pagado, asi que tuve que hacer el check out y finalizar las vacaciones.