“The hotel has an elegant look and feel and the staff was lovely. However we were traveling with children and after a long day in the car, and really looking forward to getting some energy out in the pool, we were told “no kids after 6.” It wasn’t “quiet time” in the pool as there was an aerobics class going on with booming music. Also, I had ONE towel in my bathroom. My daughter and her family were in an adjoining room and also had ONE towel, but the bigger problem was that the only water that……
“Stayed in a family room, a good size with standard hotel room facilities. Breakfast offering was very good,
The only downside was navigating swipe key system for hotel lifts, it's not easy or obvious... however, staff on site were very helpful.
Hotel is in a very good location, specifically if you're in a car and navigating to and from places like Kilkenny.”
“No Wi-Fi connection in the rooms. Tried to charge extra on the phone for a second person in a twin room - absurd. Booked it online instead. Great breakfast.”
“Absolute perfection...from the rooms to the staff and the beautiful grounds and castle, of course! Our stay was just lovely. We would love to return on our next trip to Ireland.”
“We absolutely loved our stay in this beautiful castle hotel. The rooms were beautiful and clean and the staff was so kind and welcoming. Breakfast was also extremely nice with a hot option (like pancakes/sausage) included. Only complaint is that there needs to be some pest control inside, as there were spiders in every corner of the ceiling as well as one running around by my toilet. The grounds were incredible and we wished we had more time to stay and hike around them as others seemed to know……
“A wonderful peaceful 3-day stop staying in the superior lodge room. The room itself comprised a spacious living area and a similarly large bedroom set a short walk from the castle itself. All of the staff were exceptionally friendly, attentive, and helpful. Breakfast was superb with a great selection of high quality options. Highly recommended for anyone looking to stay in the area.”
“We had an excellent stay at the Firecastle rooms and we will definitely return. Very clean room- spotless. I spoke to the lady cleaning the rooms in the morning and she was very helpful and pleasant. The staff in the downstairs restaurant (Harte's) and the delicatessen were all very accommodating. It was a truly excellent place to stay and we are fussy! Thank you. Ps. The Nespresso coffee machine was also amazing.”