Quillota Vacations from $786

My daughter, son, and I enjoyed our stay at Hotel Loreto very much. The staff there was so welcoming, courteous, and kind. The location was very good and walking distance from most of the major attractions in Santiago. It is also near several metro stations if you want to use public transit. While the hotel does not serve breakfast, they do offer the most amazing coffee throughout the day. One the first floor, there is a very cozy dining room where you can eat in and meet other travelers. This hotel is very, very clean. And for a very reasonable fee, they offer in-house laundry service. Our trip to Santiago was unique as on Day #4 of our holiday, I fell and shattered my right kneecap. The Hotel Loreto staff was genuinely kind and concerned. They helped me so much, and I was able to extend my reservation for 3 days as the emergency room doctor told me to wait 3 days before flying home. And fortunately, this hotel has an elevator and a hallway shower with a very low step. These two features were a blessing as my right leg was completely immobilized and in a brace. Even though my trip to Chile did not turn out as planned, I will remember the kindness of the Hotel Loreto staff for many years to come. Gracias por todo! <3

Overall, we had a great stay at Hotel Sommelier, but communication, breakfast variety and guest safety could be improved. The language barrier made it difficult to ask staff for help. While we understand that English may not be widely spoken, clearer signage and multilingual information would help international guests find answers to basic questions. Breakfast was enjoyable, but more variety, particularly local dishes, would have made it better. Our biggest concern occurred on the day of our departure. A political demonstration was taking place nearby, but we were unaware of it. Staff did not warn us before we left the hotel, and we almost walked into protesters, police and tear gas. It was frightening, especially as we were unfamiliar with the area. The hotel should proactively alert guests to nearby safety risks. A notice at reception, an alert or advice from staff about areas to avoid could have prevented this situation, particularly for visitors who cannot follow local news. Despite these issues, we enjoyed our stay and found the hotel comfortable and welcoming. We hope management considers these improvements.

Excelente! Recomiendo.

Staff was really helpful especially Braulio if you have any questions he will answer them