9.4/10 Exceptional! (1,002 reviews)
The hotel looks amazing and the communal areas are beautiful. The staff are all very friendly and helpful and all the food we had at the hotel was wonderful. However we were disappointed with the room. Supposedly a Deluxe room, there was very little luxury. Bare minimum of toiletries and tea and coffee. No homely or luxurious touches. No where to hang wet towels etc. Think less first class cabin and more boiler room grunge. To be frank we could have been in a Premier Inn. The hotel is situated in a very interesting area though and it’s only a short walk to the city centre. Overall a very pleasant break just not as luxurious as we expected for the money we paid.
Reviewed on Jul 31, 2026
