“The lobby was clean. The staff was nice... however unfortunately, our stay at the South Branch Inn was extremely disappointing.
The most troubling issue was that our room smelled like urine, which is simply unacceptable for any hotel room. The shower curtain was also noticeably unclean, leaving us questioning the overall attention being given to housekeeping.
The advertised continental breakfast was hardly a breakfast at all—frozen breakfast sandwiches, individual yogurt containers,……
“The staff was extremely friendly and helpful with finding us a good place to get a home cooked meal. The room was clean and comfy. Overall a nice place to stay. We only stayed one night, was just traveling through. We would definitely stay again.”
“The experience was terrible. The toiletries were of very poor quality, and the water was cut off before we checked out without prior notice, leaving us and our child without water to wash our faces and brush our teeth.”
“Checked in late. 1030pm,on a Friday, but called first, one rep at the desk was rude. There were 6 of us in a suite. She either didn't look at the type of room or was just rude. The way she spoke to us was unnecessary, so much that her coworker stepped in to tell her she was wrong with the information she was providing us.other than the first experience in the door everything else was good. Suite room was BIG, price good, room clean.”