Pullman Rotorua

Property class: 5 and above

Choose dates to view prices

Located close to Government Gardens and Polynesian Spa, Pullman Rotorua provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage or other spa services. The on-site steakhouse, Barrel & Co Bar and Grill, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed, City View

A modern bathroom with a glass-enclosed shower, a vanity with a large mirror, and neatly rolled towels.

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

Room

Superior Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

A hotel room with two beds, a sitting area, a small table with breakfast items, and a large window with curtains.

Superior Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A modern bathroom with a glass-enclosed shower, a vanity with a large mirror, and neatly rolled towels.

Deluxe Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(13 reviews)
  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

A modern hotel room with a large bed, a flat-screen TV mounted on a wooden panel, a large window with a view of the countryside, and a patterned carpet.

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

A hotel room with a bed, a flat-screen TV mounted on a dark pillar, a breakfast tray on the bed, and a large window with a city view.

Deluxe Room, 1 King Bed, City View (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

A hotel room with a large bed, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Lake View (Deluxe)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

A modern bathroom with a freestanding bathtub, large windows, and a view of the sea.

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

A hotel room with a large bed, a sofa, a small table, a lamp, and a window with a view.

Superior Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Inner City, a neighborhood in Rotorua, Pullman Rotorua is near the airport. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Government Gardens and Lake Rotorua. Polynesian Spa and Rotorua Central Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including hot springs. Visit our Rotorua travel guide
Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • A covered pedestrian area with a prominent 'EAT STREAT' sign, outdoor seating, and various shops.
    Eat Street
    2 min walk - 0.1 miles
  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    3 min walk - 0.2 miles
  • A serene hot spring surrounded by rocks and greenery, with a view of distant hills and a body of water.
    Polynesian Spa
    8 min walk - 0.5 miles
  • Rotorua i-SITE Visitor Centre
    1 min walk - 0.0 miles
  • Rotorua Central Mall
    10 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Restaurants

  • Poco.
    2 min walk
  • CBK Craft Bar & Kitchen
    3 min walk
  • El Mexican Zapata
    1 min walk
  • Brew | Craft Beer Pub
    3 min walk
  • Picnic Cafe Rotorua
    4 min walk

About this property

Pullman Rotorua

  • Luxury hotel near Rotorua Central Mall
  • Located close to Government Gardens and Polynesian Spa, Pullman Rotorua provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage or other spa services. The on-site steakhouse, Barrel & Co Bar and Grill, features al fresco dining. Free in-room WiFi and conference space are available to all guests.
  • Other perks include:
    • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • An electric car charging station, express check-out, and a front-desk safe
    • Luggage storage, an elevator, and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 130 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 49-inch Smart TVs with streaming services and premium channels
    • Wardrobes/closets, free weights, and workout equipment

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Pullman Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Rotorua?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Pullman Rotorua on Oct 27, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for NZD 42 per day.

What time is check-in at Pullman Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Rotorua?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Rotorua located?

Located in Inner City, this luxury hotel is within a 10-minute walk of Government Gardens, Rotorua Central Mall, and Lake Rotorua. Polynesian Spa and Rotorua Hospital are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Rotorua Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 317 out of 555 reviews
Rating 8 - Good. 133 out of 555 reviews
Rating 6 - Okay. 59 out of 555 reviews
Rating 4 - Poor. 31 out of 555 reviews
Rating 2 - Terrible. 15 out of 555 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great shower and toilet unusual. Staff were so helpful restaurant facilities were very good menu was perfect. Close to everything really enjoyed the experience
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, welcoming staff - will be back again soon!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new, really well maintained with helpful staff. Buffet breakfast was great. Highly recommend.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, with good breakfast. Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very tidy property would definately stay again only issue we came across was Orange juice for what ever reason they had no orange juice available we had to go up to the dairy to get orange juice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Access with temporary parking is key and rooms are very spacious. I appreciate when slippers are a baseline amenity!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient location. Enjoyed our stay with spouse and family
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet clean comfortable room, great staff.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great location , great service. Great breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, very friendly and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, professional and friendly staff, clean and nice facility
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
No pool available on property. Very clean rooms and nice hotel staff. Great breakfast.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
convenient location with lots of cafes, grocery stores, restaurant near by.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Great location and spacious rooms
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were very friendly and helpful. The breakfasts are just incredible with lots of variety and everything that you can imagine. Was a very pleasant stay and would stay again no trouble.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Wonderful stay, friendly staff
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly Staff. Unfortunately no pool and no reasonable breakfast. Breakfast room is overcrowded at all times, QR codes for ordering not working.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and tidy, and well looked after.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with comfortable beds and all the amenities you need.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were excellent. Would definitely stay there again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location. It was comfortable and clean!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.
Stayed 1 night in Mar 2025