Sedgwick Vacations from $732

We did not even finish our stay here. I was traveling with my two kids and we already were not impressed by the peeling bathtub when we realized there was no way to actually secure the door from anyone else who might have a keycard. The chain to the door had been removed and using the card overrode the “deadbolt”. This freaked out my kids (and me) to the point we booked another hotel and left that night to stay elsewhere.

Brand new, clean room and outstanding staff.

Unfortunately there was construction going on that we were not made aware of prior to booking. We arrived Friday night to drilling and pounding well past 8 pm. There was only one set of towels in our room and when we asked for more they didn’t have any clean towels available. I witnessed another woman asking for some at the front seat at another time and all they were able to give her was a hand towel when she needed to shower. I’m not sure what the employees did. Saturday night we walked in and the front desk worker was asleep in a chair in the lobby with their jacket over their head. The elevators were slow to the point where we thought we got stuck on the one that was “working”. Our bed sheets and pillow cases also had stains on them but there were none to replace them with. There was also no parking if you arrived later because charter buses were taking up 5 spaces each parked sideways in the parking lot along with construction trucks. And if you want anywhere to set your belongings get a suite because the basic rooms have no where to set anything. The hotel has potential but it is ran horribly. We couldn’t find another hotel with availability due to the fact that it was homecoming weekend at Arkansas State. I’d like a refund.

Would not stay there again.🙁 Disappointed with our room. The floor was sticky and not very clean. My husband is older and was very afraid he was going to fall in the shower because it was very slick and there was nothing to hold onto. He made me put a bath towel in the tub so I would fall. The wash cloth holder in the soap dish was completely missing. On a positive note: The staff was friendly.