“Very nice facility. Was greeted immediately and respectfully by front desk staff. Ran into a room cleaner and she was also very friendly. Clean and comfortable beds!”
“I have stayed at Cherokee Resort and Casino Roland many times and absolutely love the place. The staff is excellent, the rooms are clean and comfortable and the food is great. Highly recommend!”
“We experienced a very nice stay! Everything was very clean. Our clerks were very good! I wish the breakfast bar was available a little longer than 9:00 my 93 year old mother in love doesn’t awaken very quickly. We will definitely stay here more often in the future.”
“Property in desperate need of refresh. Bathroom in our suite floor tile grout discolored, bath curtain rod dislocated from wall as was towel rack; tub surface disfigured from cleaning; caulk attempting to cover over crevices.
And the breakfast offering for $20 was virtually nothing - cold eggs and bacon, skimpy to say the least.”
“The building itself is a bit dated
one of the elevator is broken, and seems to be broken for a while
The running water fall between the two elevators give the hotel a smell of chloride
The room is clean, no fridge in the room
Shower head is slightly moldy
Room decor seems ‘70ish
”
“VERY LOUD. Hotel sits on major throughway in Ft. Smith. Regular traffic is loud. Modified exhaust cars are very loud. Cars with idiotically expensive sound systems shook our windows. Do not expect much sleep. Room good size, bed clean and in okay shape, bath kind of tinky and bare, no vent fan, light above sink never worked but two long florescent bulbs were sitting on a shelf. Location is fantastic for downtown but...did I mention the noise?”