Spring Lake Beach Tours

We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome

VIP Checkin.... I'm here for it...LOVEEEE Top floors and smell like heaven...LOVEEEEE ROOM - great, except that there was a maybe dead albino lizard in the closet... my man got to play hero, even though he was equally scared... lol.. this is where part of the 4/5 (another part was the zero body soap/wash in room; good thing I always walk with a bar of soap. NOBU Restaurant - lovely, but here comes the other part of 4/5.. dislike the yelling across the restaurant from the hostess bringing in guests... what's that about??? Not classy; get shirt mics or a buzzer, if needed. All else was great!

Stay was good. No frills motel close to hard rock concert we went to that night