9/10 Wonderful! (362 reviews)
Room was clean and acceptable for the one night we stayed there before leaving Madrid, but we had issues with our door lock that took way too long to resolve and involved us having to climb 3 flights of stairs 6 times before staff would come up with us to fix the issue. Was also hard to lug all the luggage up and down the stairs, and was not previously told this was how the accommodations were. Walls were very thin and could hear all of our neighbors all night as well as loud street noise from the busy area surrounding.
Reviewed on Feb 19, 2026