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“The house is great with lots of entertainment options for kids! We had an issue that came up and I was very impressed with how Lisa and her team handled it - they were very attentive and went over-the-top with providing solutions. Great house and great team, will definitely recommend!”

“Like it very much！”

“這次出差住了三週，我們訂了七間房，有些房間少了浴室浴簾，有些少了一顆枕頭，有些少了垃圾桶，總之就看你的運氣。 房間裡有個廚房可以自己料理，算是一個優點，只是裡面什麼廚具都沒有，需要自己去附近的賣場採購。 旅館並不會定時來清潔，但一樓有付費洗衣機，床單被單枕頭套或毛巾都可以自己拿下去洗，掃具要跟櫃檯借，櫃檯不是24小時，進門需要刷卡，以安全考量來說還算不錯。”

“Excellent condo style hotel in Big Bear Lake city. Close to everything. Property in good condition. Excellent communication via email / text. Property doesn’t have A/C, which was OK in May, but could be an issue in summer months.”