Only negative is the very confusing luggage fee. We booked through Spirit through Expedia which was the return trip from Guatemala. We did not understand the poorly explained luggage cost policy on the front in. Luckily, someone told us we had to call you before we returned which we did. Instead of paying $200 for two bags (2 legs), we paid $100 which was ridiculous. We determined not to fly with you again; but now that we know and can book accordingly and also the good return trip, we will likely try you again. Service, flight staff, boarding was good. Seats on flight from Guatemala to Orlando were uncomfortable but Orlando to Asheville were OK.