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|Origin Airport||Miami Intl.|
|Airlines Serving||Air Canada, Alitalia, American Airlines, British Airways, Delta, Finnair, Iberia, United, Virgin Atlantic|
Excellent fly , I will fly again in the future with Virgin Atlantic, love the airplane, excellent crew customer service!!!
PA system had a lot of noise at Miami and LHR with one pilot
Transferring to terminal 5 from terminal 3 at Heathrow was absolutely insane. Why British Airways sold 2 elderly passengers a ticket with a 2 hour time frame in which to move ourselves from terminal 3 to terminal 5 is incomprehensible and irresponsible. Had my husband not been in a wheelchair with an attendant who got us through security ahead of the endless lines we would NEVER have made our flight to Venice. Other tourists, much younger than us, said the same thing about Heathrow when we finally arrived in Italy. We are now about to embark on the return flight - through Madrid - on Iberia, with only an hour and a half transfer time between flights and we are terrified of what to expect on the journey back to MIA.
First time I have traveled with pets the procedure in Miami was terrible
WiFi should be free on these flights
check in lines at miami VERY VERY long. luckily for me i only had carry-on so i printed my boarding passes at web check in and headed straight to the gate
loved how pleasent the staff was at all times. very refreshing
Leg room space was adequate. Better than other airlines specially American Airlines
Seats are very tight. WiFi service was very poor
The seat my husband was in in row 31C couldn't recline.so it was uncomfortable for him for 8 hours. The takeoff was shakey and the plane labored to get off the ground. Otherwise than that it was a very smooth ride.