"We loved how convenient it was to Xcaret. My only issue was the AC in my room didn't seem to want to get very cold. It was ok, just not as cold as I like"

"Resort was stunningly beautiful and the pool was great and never busy. The cocktails were sooo cheap. But the best part was the nature. We saw dusky leaf monkeys just having fun around the jungle and near the pool along with a couple of monitor lizards going into the jungle. You must do the free ..."

"Check in was fast and efficient. The staffs were friendly and helpful. The room was nice and clean but some of the facilities in the room was old, example the toilet flush button was about to spoilt and the balcony door was hard to push open as it seems to not been oiled or lubricant enough."

"Excellent customer service and so many options of activities to keep you busy."

"Needs remodeling, buffet needs to be changed different foods, more bar service did not enjoy waiting in line in the hot sun."

"Only bad is reservation at the restaurants. The app would let you reserve at certain time. The beach has rocks but manage to get around and enjoy the water."

"Loved this place! We brought our two kids with us and they were very welcoming to our toddler would definitely recommend."

"Wonderful stay and excellent service!"

"Fabulous hotel in the middle of the rainforest with an excellent caring staff! Highly Recommended"

"We celebrated our 10 year Wedding Anniversary at this beautiful resort May 2023. We could've have chosen a better resort to stay at. We will absolutely be returning soon! Love from the Mountains of Montana! Room 5113 ♥️"