日本全包假期

員工親切，客房空間比預期的更大 離地鐵站稍遠，乾衣機不正常

Very nice environment for welcome drinks.

位置鬧中取靜，至上野站或搭乘銀座線、日比谷線都算方便。四週也有幾家便利商店，可以滿足基本買水或零食的需求。至上野丸井百貨、採買藥妝的地方，還有吃東西的地方也頗方便。唯一對我不利的地方是枕頭太軟了，所以這五天我沒有睡得特別好。

很舒服、房間很大、很乾淨 有煮飯工具～晚上買和牛回來，還有接駁車可以搭，下次來還會選擇這家

Everything is great with the hotel - except - (1) long walk uphill to get back to hotel after a day out, and - (2) if you are driving, the hotel’s small carpark is at the bottom of the hill, which means you’ll have to walk up that moderately steep slope to get back to hotel….which can be a good daily exercise….

無可挑剔，滿滿滿的日式風情 整體感覺都很好，還會想再來住

員工親切，客房空間比預期的更大 離地鐵站稍遠，乾衣機不正常

The environment is clean and comfortable.

The hotel room is good. Having said that, there were a lot of people queuing up to check-in at peak hours. I chose this hotel because of the location and the high rating for the breakfast. But I do not think the breakfast is really that good. I have been staying in more than 5 different 5-star hotels in Tokyo in the past 10 years. Many Japanese brand hotels typically offer reasaonably priced and delicious breakfast. The breakfast we had at this hotel was good, but not outstanding. Choice of food was ok. Problem being out of 5 days we had to wait for 4 days for at least 20 minutes before we could be seated. Two days we chose the Japanese breakfast at the Japanese restaurant to avoid the queue but only the first time we did not have to wait, the second day we waited for more than 20 minutes before we could be seated and then we waited for another 20 odd minutes for the food. At maximum the hotel could open 4 venues but only the first two days during our stay that they opened all four venues. For the rest of the days they just opened 2 venues. We were disappointed with this arrangement. WIth the number of rooms in the hotel and the number of guests who have already paid for the breakfast, I think the hotel can definitely have a better planning and arrangement to make guests having a better experience to enjoy their breakfast. For travellers breakfast is important as usually they will have a long day outside. Hence I think we will not choose to stay in this hotel again.

需要使用洗衣機時，是有點故障，設定兩小時洗了好久都是還是清洗階段

地理位置超級方便，房間空間也很大，三成人住加上行李箱空間還很大，每天都有更換乾淨毛巾，一週清潔兩次，房間裏有簡單的廚具，洗衣機，酒店設備新