United Arab Emirates Kid friendly Vacations

Staff are excellent and knowledgeable. This place has everything you need - I even extended my stay

I travel frequently and spend more than 70 nights each year in hotels. Unfortunately, this was one of my most disappointing hotel stays. Despite having a confirmed reservation, there was a problem locating my booking when I arrived late at night. Check-in took approximately 40 minutes to resolve after a long day of travel. Service during the stay was also below expectations. A room-service tray remained outside my room for three days before being collected. Elevator waits were regularly very long, particularly in the morning, and using the stairs was often faster. Service at the pool also did not meet the standard I expected. The staff were polite and tried to be helpful, and my criticism is not directed at them personally. However, the hotel’s check-in procedures, housekeeping coordination, elevator capacity and overall operations require significant improvement. Based on my experience, I would not choose to stay at this property again.

Best overall

Great stay! The room was spacious with a beautiful view of the Burj. The location is excellent, just a 10-minute taxi ride to Dubai Mall and the Burj Khalifa, with plenty of great restaurants and food spots within walking distance. Highly recommend!

Staff are excellent and knowledgeable. This place has everything you need - I even extended my stay

I travel frequently and spend more than 70 nights each year in hotels. Unfortunately, this was one of my most disappointing hotel stays. Despite having a confirmed reservation, there was a problem locating my booking when I arrived late at night. Check-in took approximately 40 minutes to resolve after a long day of travel. Service during the stay was also below expectations. A room-service tray remained outside my room for three days before being collected. Elevator waits were regularly very long, particularly in the morning, and using the stairs was often faster. Service at the pool also did not meet the standard I expected. The staff were polite and tried to be helpful, and my criticism is not directed at them personally. However, the hotel’s check-in procedures, housekeeping coordination, elevator capacity and overall operations require significant improvement. Based on my experience, I would not choose to stay at this property again.

Best overall

Amazing stay. Not cL a complaint I could make

Great stay! The room was spacious with a beautiful view of the Burj. The location is excellent, just a 10-minute taxi ride to Dubai Mall and the Burj Khalifa, with plenty of great restaurants and food spots within walking distance. Highly recommend!

Great stay! The room was spacious with a beautiful view of the Burj. The location is excellent, just a 10-minute taxi ride to Dubai Mall and the Burj Khalifa, with plenty of great restaurants and food spots within walking distance. Highly recommend!

Everything’s perfect you don’t need to go outside. If you stay one day to enjoy it. And the mall closer to the hotel.

Amazing stay. Not cL a complaint I could make