Chania Luxury Vacations

Everything about Hotel Del Doge was exceptional! The location is fantastic, right in the heart of Old Town Chania. The room was absolutely gorgeous and the perfect blend of original charm and modern amenities. The woodwork, beams, railings, windows and shutters were beautiful details; the bathrooms had abundant hot water; the water bottles, refrigerator, and in-room amenities were all fantastic as well. The room, bedding, towels etc was all sparkling clean and always smelled very fresh (meaning you can tell it's very well cleaned and maintained); I was always delighted to notice that every night when we returned from a long day of walking and journeying around West Crete. With the shutters open you can hear and feel part of the wonderful energy of the area, but with the shutters closed it was completely quiet. We stayed there upon landing in Crete and had the most restorative, restful sleep. The facility itself, is beautiful. The restaurant is top-notch and the outdoor seating is delightful. The staff was wonderful, warm, friendly and very personable, and I was grateful to use the hotel lobby very late one night to take a work meeting online while my family slept. If I could sum it up in a couple of words I'd say it was perfect with just the right amount of everything. I hope to return to this hotel again in the future and recommend it very highly to anyone looking.

The staff was outstanding! The beach and pools stunning! The Raw Bar and Topos Restaurants offered unique and delicious selections with great views of the bay.

Decent hotel. Good location. A little dated. Lacking in design and modern aesthetic

The staff was outstanding! The beach and pools stunning! The Raw Bar and Topos Restaurants offered unique and delicious selections with great views of the bay.

Must go property!

The staff was outstanding! The beach and pools stunning! The Raw Bar and Topos Restaurants offered unique and delicious selections with great views of the bay.

Had a wonderful stay at Ambassador Residence Hotel in Chania! The location is fantastic — walking distance to the Old Venetian Harbor and all the charm of the Old Town, yet quiet enough for a peaceful night’s sleep. The room was clean, comfortable, and well-appointed. Staff were warm and welcoming, happy to share local tips for exploring the area. A great base for discovering Chania — highly recommend for anyone wanting an authentic stay close to the historic center!

We arrived at the Alexis hotel after 2 am for our reservation for jukyb22nd 2024. I had called ahead to the property informing them that we had a late boat crossing and it would take us until after 1am for sure to get there and the lady I spoke to verified the reservation and said it was no problem for us to arrive late as the room was ALREADY PAID FOR thru Expedia. The boat was delayed arriving and it ended up being after 2am before we arrived. When we got there, there was no reception, we had to call a local phone number for someone to come and give us our keys…I though ok no biggie but when she arrived she proceeded to tell us very angrily that they did NOT have a reservation for us that was booked. I showed her my confirmation number through Expedia and then she proceeded to tell me that “we don’t deal with EXPEDIA and that there was no room available for the night” We were tired, and left with nowhere to stay so we had to sleep in our car which was neither SAFE nor COMFORTABLE. Upon talking to a few locals there and a few friends from home we heard horror story after horror story of them giving away peoples rooms that were paid for leaving customers in out situation. Upon requesting a refund from them the lady at the desk told us a flat out NO. I would SERIOUSLY RECONSIDER HAVING THEIR LISTING UNDER TOUR BANNER NAME. I use Expedia often without issue but this time I am out money and sleep 😡 Any help from you would be greatly appreciated Jason Pelley