Central Alabama Romantic Vacations

paid a pretty penny to stay at what is supposed to be a “saught after” hotel.. we had an outstanding experience with the nighttime front desk lady that checked us in, the older woman working days yesterday and the man that helped us checkout this morning. I have a brain injury so I’m not able to recall their names but we’re absolutely stand up employees, however the male manager he’s an older man, was wearing a green dress shirt today. (Oct 21st ) Was extremely unprofessional, as well as the woman who I believe to be the hotel manager, she was extremely arrogant when she (over heard) me and my partner having a conversation and then proceeded to argue with us over the experience my partner and I had. I purchased breakfast for both days of our stay, to get ripped off the extra $100 something dollar fee for “continental breakfast” because the employees decided that they want to be done working/serving at 9:30 am on Tuesday so then my partner an walk back up to the lobby where Starbucks was apparently doing breakfast alternatives and yet again it’s closed, so reasonably so we go else where for breakfast and coffee. Later last night we had a concert to attend so we wanted to have a convenient place to eat considering that’s the purpose of a restaurant being inside the hotel. Yet again was closed during the hours of operation. We had a do not disturb sign on our door our entire stay and were constantly having to deal with extremely loud environment etc I could go on and on!

Super friendly staff and beautiful, old building.

I canceled my last night and didn’t stay. I was extremely unhappy with the condition of the room and the AC not working so I checked out a day early.

Nicole with events at Renaissance Ross Bridge was very accommodating, she went above and beyond to make sure me and my wife had a wonderful anniversary stay. The Spa was excellent and my wife loved the pedicure. The room was spacious and very clean. The balcony was a nice touch. Also, the bag piper at night is really unique experience for sure. Overall, this property is wonderful.

Super friendly staff and beautiful, old building.

paid a pretty penny to stay at what is supposed to be a “saught after” hotel.. we had an outstanding experience with the nighttime front desk lady that checked us in, the older woman working days yesterday and the man that helped us checkout this morning. I have a brain injury so I’m not able to recall their names but we’re absolutely stand up employees, however the male manager he’s an older man, was wearing a green dress shirt today. (Oct 21st ) Was extremely unprofessional, as well as the woman who I believe to be the hotel manager, she was extremely arrogant when she (over heard) me and my partner having a conversation and then proceeded to argue with us over the experience my partner and I had. I purchased breakfast for both days of our stay, to get ripped off the extra $100 something dollar fee for “continental breakfast” because the employees decided that they want to be done working/serving at 9:30 am on Tuesday so then my partner an walk back up to the lobby where Starbucks was apparently doing breakfast alternatives and yet again it’s closed, so reasonably so we go else where for breakfast and coffee. Later last night we had a concert to attend so we wanted to have a convenient place to eat considering that’s the purpose of a restaurant being inside the hotel. Yet again was closed during the hours of operation. We had a do not disturb sign on our door our entire stay and were constantly having to deal with extremely loud environment etc I could go on and on!

I canceled my last night and didn’t stay. I was extremely unhappy with the condition of the room and the AC not working so I checked out a day early.

Super friendly staff and beautiful, old building.

paid a pretty penny to stay at what is supposed to be a “saught after” hotel.. we had an outstanding experience with the nighttime front desk lady that checked us in, the older woman working days yesterday and the man that helped us checkout this morning. I have a brain injury so I’m not able to recall their names but we’re absolutely stand up employees, however the male manager he’s an older man, was wearing a green dress shirt today. (Oct 21st ) Was extremely unprofessional, as well as the woman who I believe to be the hotel manager, she was extremely arrogant when she (over heard) me and my partner having a conversation and then proceeded to argue with us over the experience my partner and I had. I purchased breakfast for both days of our stay, to get ripped off the extra $100 something dollar fee for “continental breakfast” because the employees decided that they want to be done working/serving at 9:30 am on Tuesday so then my partner an walk back up to the lobby where Starbucks was apparently doing breakfast alternatives and yet again it’s closed, so reasonably so we go else where for breakfast and coffee. Later last night we had a concert to attend so we wanted to have a convenient place to eat considering that’s the purpose of a restaurant being inside the hotel. Yet again was closed during the hours of operation. We had a do not disturb sign on our door our entire stay and were constantly having to deal with extremely loud environment etc I could go on and on!