Castello hotels

The hotel has genuine style. The staff are courteous and could not be more helpful; they changed our room immediately when we decided we'd prefer one on the front. Sure, it's on the Riva which is always busy during the day, but if you want that view.....! In any case, good double glazing means that you are barely aware of it in the room.

Incredibly comfy. Nicely decorated modern and newly refurbished. A breakfast that filled you for the day.

lovely little hotel, 2 minutes fron San Marco. very friendly and attentive staff.

We had an excellent relaxing break in this lovely hotel, made special by the excellent service of the staff. We could spend time watching the boats on the lagoon from the windows of our room. The small lounge was a nice touch and we were made very comfortable when we collected our luggage on the afternoon of departure with time to rest and a cup of tea. The hotel is very close to the vaporetti stops of Arsenale where the boat from the airport stops, and San Zachariah so getting about to the islands etc. was no problem. January was a good time to go as there were no crowds but everything seemed to be open and all the expected amenities available.

This was our first visit to Venice and what a lovely way to begin our exploration of this beautiful city. We arrived by water taxi and on our arrival at the hotel were made to feel so welcome, we were shown to our room, which was absolutely lovely, classical Italian with every detail thought of, and the feel of a Venetian Palace The room had a safe, and full aircon/heating, the bathroom was excellent with robes, slippers and toiletries. Our room was visited twice a day, once to make the bed and tidy/change towels, then again later to close the shutters and prepare the bed for sleeping and always two sweets were placed near the pillow :-) We always take a plush Pikachu with us on our travels (best not to ask why!), on our first night he was moved from the table and placed on the bed near the sweets! Just another lovely touch in this friendly hotel. The staff are amazing, so friendly and helpful. We will visit Venice again and if there are rooms available at The Ai Reali we will stay here again. If any hotel staff read this, thank you for a wonderful stay x

Wonderful location right next to Bridge of Sighs and a stone's throw from Piazza San Marco. Vaporetto stop right outside so easy to get to and from the airport and around Venice. Room was clean, quiet, comfortable - one of the best night's sleep away from home I've ever had. Concierge was wonderfully helpful. Had read that service could be unpredictable but we had nothing but good experiences - room service promises your order in 30 minutes or it's free and ours was always delivered on time. Not cheap but nothing in Venice is. Bit disappointing that we had to pay extra for wifi in the room (when it is free in the bar) but other than that, no complaints at all!

40th birthday celebrations made even better when we realised that the carnival started the same weekend - so we truly got into the spirit of it and donned our masks for Saturday night out - we had a fabulous stay, the staff at the Londra Palace were superb nothing too much trouble and the locality to it all was just perfect. Will certainly return.

We had an excellent stay- great location, helpful staff, clean and nicely renovated room, and we enjoyed the breakfast!

An excellent time to go to Venice. Carnival was great, masks and costumes lovely. Lots to see.

This hotel is in a great location only 5 mins walk to either Rialto or st marks square. The room was spacious nicely furnished and clean. The breakfast was great a lot of choice and all fresh ingredients. The hotel is located on a busy street with plenty of shops and restaurants nearby.