“Beautiful hotel in great location. Short walk to St. marks square and Doge’s palace but also to quiet streets for a break from the crowds. The staff were extremely kind, friendly and accommodating. The room was spacious and comfortable.”
“I booked the Suite Gran Canal on Expedia for nearly $680 per night, specifically for the beautiful balcony and large windows.
When I first entered the room, I felt like something was missing, but since I was busy during my trip, I didn’t check the booking photos. Yesterday, when I reviewed my reservation, I realized that the room description on Expedia showed a stunning balcony that you could step out onto. However, the actual room I was given had no accessible balcony at all. I was extremely……
“Breakfast was absolutely amazing! This hotel was exceptional. Service from the staff was over the top. If there is one piece of feedback, it would be nice if the indoor pool with jets was kept at a higher temperature. It is a great feature to have at the hotel, just a bit chilly.”
“(+) Located at San Marco, you can view the Basilica before the crowds. Easy to get to from the Grand Canal docks. Staff were very courteous. Rooms are gorgeous and well stocked. We absolutely loved the decor. The hotel set up a glass making tour for us and it was fabulous.
(-) We ordered airport transportation through the hotel. Unfortunately, they didn’t show up. And the hotel staff did not reply to our messages for help. Ultimately we missed our flight. If you’re a light……