5/5 Excellent
Taha
Traveled with group
6 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Photo gallery
Guest reviews
4.7 out of 5 Exceptional
520 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Free WiFi
Breakfast included
Air Conditioning
Bar
Laundry
Room Service
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Map
Calle de la Malvasia 5492, Castello, Venice, VE
Explore the area
St. Mark's Square3 min walk
St. Mark's Basilica3 min walk
Rialto Bridge4 min walk
Venice (VCE-Marco Polo)63 min drive
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Double or Twin Room
Photos of Double or Twin Room
Double or Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 161 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Twin Beds
161 sq feet
Internet - Free dial-up Internet access
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Linens
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Suite
Photos of Suite
Suite
5/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Sleeps 4
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Double Bed or 2 Twin Beds
484 sq feet
Internet - Free dial-up Internet access
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Linens
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Suite, Canal View
Photos of Suite, Canal View
Suite, Canal View
5/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Canal view
- Sleeps 4
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Double Bed or 2 Twin Beds
484-sq-foot room with canal views
Internet - Free dial-up Internet access
Entertainment - 28-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Linens
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Junior Suite
Photos of Junior Suite
Junior Suite
4.7/5 guest room ratingMore detailsRoom amenities
- 322 sq ft
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 2 Twin Beds
322 sq feet
Internet - Free dial-up Internet access
Entertainment - 24-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Linens
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Junior Suite, Canal View
Photos of Junior Suite, Canal View
Junior Suite, Canal View
5/5 guest room ratingMore detailsRoom amenities
- 269 sq ft
- Canal view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 2 Twin Beds
269-sq-foot room with canal views
Internet - Free dial-up Internet access
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Linens
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
About this area
Venice
Located in Castello neighborhood, Aqua Palace Hotel is connected to the airport. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Zattere and Naval History Museum are also worth visiting.
What's nearby
- St. Mark's Square - 3 min walk
- St. Mark's Basilica - 3 min walk
- Rialto Bridge - 4 min walk
- St Mark's Campanile - 4 min walk
- Teatro Goldoni - 5 min walk
Getting around
- Porto Marghera Station - 8 min drive
- Mestre Centro B1 - 59 min drive
- Marco Polo Airport (VCE) - 63 min drive
Restaurants
- Rosticceria Gislon — 3 min walk
- Rossopomodoro — 3 min walk
- Dal Moro's - Fresh Pasta To Go — 3 min walk
- L'Osteria di Santa Marina — 4 min walk
- Bistrot de Venise — 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free dial-up internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Train station pick-up shuttle (surcharge)
Food and drink
- Free buffet breakfast available daily 7 AM–10:30 AM
- 1 bar
- Room service available
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- French
- Italian
- Spanish
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
More
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub or shower
- Bidet
- Free toiletries
- Hair dryer
- Towels
Entertainment
- Cable/satellite channels
- LCD TV
Food and drink
- Minibar
- Refrigerator
More
- Phone
- Safe
Policies
Check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 60 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
- A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice
Frequently asked questions
4.7
Exceptional
4.7/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Kristie
Traveled with group
19 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay here
Stayed 2 nights in Jan 2020
5/5 Excellent
Michael
Traveled with group
3 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Stayed 3 nights in Dec 2019
5/5 Excellent
Verified traveler
Traveled with partner
26 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
5/5 Excellent
Karin, Boulder
Traveled with family and small children
19 Oct 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019