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Minibar, in-room safe, rollaway beds, linens
Minibar, in-room safe, rollaway beds, linens
LCD TV
LCD TV

Guest reviews

4.7 out of 5 Exceptional
520 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air Conditioning
Bar
Laundry
Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSt. Mark's Square3 min walk
Popular LocationSt. Mark's Basilica3 min walk
Popular LocationRialto Bridge4 min walk
AirportVenice (VCE-Marco Polo)63 min drive

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  • Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble or Twin Room
  • Suite

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuite
  • Suite, Canal View

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Canal view
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuite, Canal View
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite
  • Junior Suite, Canal View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Canal view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite, Canal View

About this area

Venice

Located in Castello neighborhood, Aqua Palace Hotel is connected to the airport. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Zattere and Naval History Museum are also worth visiting.
Visit our Venice travel guide
View in a map
Popular Location

What's nearby

  • St. Mark's Square - 3 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • St Mark's Campanile - 4 min walk
  • Teatro Goldoni - 5 min walk

Getting around

  • Porto Marghera Station - 8 min drive
  • Mestre Centro B1 - 59 min drive
  • AirportMarco Polo Airport (VCE) - 63 min drive

Restaurants

  • Rosticceria Gislon — 3 min walk
  • Rossopomodoro — 3 min walk
  • Dal Moro's - Fresh Pasta To Go — 3 min walk
  • L'Osteria di Santa Marina — 4 min walk
  • Bistrot de Venise — 4 min walk

About this property

Aqua Palace Hotel

Romantic hotel connected to the airport in Castello, walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. All 26 rooms offer refrigerators, minibars, and LCD TVs with satellite channels. Other amenities available to guests include room service, hair dryers, and safes.
Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Rooms are equipped with complimentary dial-up Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Aqua Palace Hotel and receive a full refund?
Yes, Aqua Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Aqua Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Aqua Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aqua Palace Hotel?
This property doesn't offer parking.
What time is check-in at Aqua Palace Hotel?
Check-in is from 2:00 PM–midnight. After-hours check-in is not available.
What time is check-out at Aqua Palace Hotel?
Check-out is at noon.
Where is Aqua Palace Hotel located?
Located in Castello, this romantic hotel is within a 5-minute walk of St. Mark's Square, Grand Canal, and St. Mark's Basilica. Rialto Bridge and St Mark's Campanile are also within 5 minutes. Venice Santa Lucia Station is 23 minutes by foot.
4.7
Exceptional
5 - Excellent
380
4 - Good
122
3 - Okay
12
2 - Poor
5
1 - Terrible
1

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Hotel is in close proximity to many tourist destinations and the staff is very friendly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay here
Location was brilliant, hotel was lovely and staff super friendly. One of the best places I’ve stayed at - HIGHLY recommend!
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Everything was beyond our expectations, and the staff were the best out of all the hotels we stayed in on our three week trip!!!
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just there after the Venice floods in November and I must say they really recovered really quickly! Such a great hotel with an EXCELLENT location (just a short walk to all the big landmarks) for a reasonable price! The rooms were moderns, luxurious, large and comfortable, toilets too! And it’s really special being able to open your window to the streets and canals of Venice :) Hot tip! It’s a little bit pricey, but you can get a private boat transfer from the airport which was such a special experience! Highly reccomend it!
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible property! The staff and service were gracious, helpful and lovely! Highly recommend.
Stayed 2 nights in Oct 2019

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