Ratings based on 2,698 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
63% of guests recommend
2.7 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Phila

Convenient

Posted May 11, 2015
Pros: Not a busy area
Cons: Lampshades need replacement
Location: I was there for event at U of Miami
Hotel is nicely decorated and convenient for why I was in Miami. But, lampshades in room are in need of replacement. All of them are smashed, and cracked inside.
2 out of 5
by A verified traveler

Posted May 9, 2015
noise room because central air condition switch not work, so I can not sleep.
3 out of 5
Recommended
for Everyone
by A verified traveler

right for the price

Posted May 7, 2015
Pros: location
right for the price good price for the room and location . Parking fee not included .quick check in and check out
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Key West

Nicely rehabbed hotel

Posted May 6, 2015
Only stayed one night but it was OK! The hot water pipes are reversed so be careful.
2 out of 5
by A verified travelerfrom Spain

I will not be there anymore.

Posted May 3, 2015
Too bad. Too expensive accirding with the service. Nor clean.
1 out of 5
by A verified travelerfrom Miami, FL

In the south Miami area

Posted May 3, 2015
The rooms are nothing remotely close to the pictures on the website. Our king size bed was made out of two twin beds. The sheets were torn and falling apart. The shower had rust and mold. The water was either really hot or really cold, there was no in between. Never will I stay here again or recommend this hotel.
3 out of 5
by A verified traveler

Okay.

Posted May 2, 2015
Pros: The shuttle to the port was prompt and the driver ensured that we arrived at the correct cruise ship. A nice service.
Cons: Adequate linen. A hallow rubber bumper could be placed for the for the bathroom door to bump to prevent the door from locking & protect the wall.
Location: Did not explore.
VERY long wait for shuttle. Room was basically clean but was damp and smelled damp. Beds only had sheets. I had to sign that I would be charged for any missing linen but the room was only stocked with 2 bath-towels, 1 hand-towel and a floor towel but zero wash cloths. When I requested wash clothes at the main desk, I had to sign an additional paper. We locked ourselves out of the bathroom when the bathroom door swung completely open and bumped the wall, locking the latch. When we closed the door the bathroom was locked. The staff seemed aware of this and provided a bent paperclip to open the bathroom door. Breakfast was fine. The shuttle to the port was prompt and the driver was attentive to ensure that we arrived at the correct ship - this was a nice service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 24, 2015
It's a nice hotel close to the Sunset Place mall and the metro station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando

excellent hotel very clean great price very good a

Posted Apr 23, 2015
Pros: excellent hotel very clean great price very good area
Cons: all great
Location: very good area
excellent hotel very clean great price very good area
3 out of 5
by A verified travelerfrom ribeirão preto, Brasil

very basic

Posted Apr 23, 2015
I have to ask towels everyday, as they do not replace Breakfast terrible location not that bad, easy access by car and train