Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Roanoke, VA


Posted Apr 28, 2015
Pros: price was ok for a DC area hotel
Cons: Refig in room, coffe maker in room
Location: close to metro
No commet under staffed We had to go to the front desk for towels, really no service at all other the checking you in and out.
4 out of 5
for Everyone
by A verified travelerfrom Tennessee

Everything I needed.

Posted Apr 25, 2015
Pros: Convenience
Cons: The ice machine on second floor was not working.
Location: Restaurants were very close. .
Needed to stay an extra night and they were very helpful even when the computer said they were booked up. Good experience.
2 out of 5
by A verified travelerfrom New Jersey

very noisy

Posted Apr 16, 2015
Pros: Nothing
Cons: The lobby, which was the only offering of coffee or tea, was locked by 9:30p.m. so I could not even get a nightly cup of tea. Offer tissues
Our room was in the front of the hotel, street noise was terrible. This was probably due to the room construction having a giant window only covered by a room darkening curtain. Room was extremely small with zero features such as microwave, coffee etc. The room did not even offer a full size box of tissues, only a travel size tissue, which was not even replaced the 2nd day. Only 2 large towels, which means 1 person was available in the room.
3 out of 5
for Everyone
by A verified traveler

Its just ok

Posted Apr 9, 2015
Clerk Was not there when i Arrived. Waited 5 min for him
2 out of 5
by A verified travelerfrom DC

Mixed Experience in Alexandria

Posted Apr 2, 2015
Pros: The Plus room is good, and staff were responsive.
Cons: Consistency in room quality was not good- I'd work on that.
Location: Location was a little rough, but ultimately not bad. The Balkan Grill is like a mile away and is good. There wasn't much food around, otherwise.
Stayed here 2 days, in 4 different rooms. At late check-in, asked for room facing away from highway, but one wasn't available, so I asked if I could switch the next day, and they said sure. First room was like 85 degrees due to a broken heater, second room was still facing the rt 1, but I could sleep. Next day I switched, but the laundry room next door was leaking dirty washwater into the room and the carpet smelled. I was then switched to a "Plus" room at no extra charge, and that one was great. As a side-note, I was a little worried my car might have been broken into, and the late-night check-in is like a convenience-store security window.
3 out of 5
by A verified travelerfrom San Diego, Ca

Nothing around it

Posted Mar 18, 2015
Hole in bathroom wall, tube at the bottom all rusted. You can't find a bus line or even resturants around. Employees were great.
2 out of 5
by A verified traveler

Posted Mar 18, 2015
Didn't have any heat ! And it wasn't as comfortable as I thought .
3 out of 5
for Everyone
by A verified traveler

Posted Mar 13, 2015
It was alright. The staff got my night confused. Told me I booked for the night before but I didnt. Just a little unorganized
5 out of 5
for Everyone
by A verified travelerfrom Perth, Western Australia

All new rooms! Very refreshing

Posted Feb 6, 2015
All newly refurbished fittings and floorings. Great experience very comfortable beds. No smells. Polite staff. Good places around to eat etc. Bigger than normal tv for inn standards, with new selection of movies to order and a big catalogue of older ones to choose from. Just no fridge or microwave but other than that we enjoyed our stay!
4 out of 5
for Couples
by Christinefrom Greenville, NC

Nice renovations, but can tell it was lower end.

Posted Jan 26, 2015 on Hotels.com
The renovations inside the room were very nice; however, because the rooms were made with thin walls and floors, you could pretty easily hear things going on around you. I loved the laminate wood floors, except that when the people upstairs dropped things or walked, it was very easy to hear. Since I hate the damp feel of hotel carpets, I'll work with the sounds though. The hotel itself is a bit hard to get to if you are planning on visiting DC. It seems to get anywhere, you either have to go in an around about fashion, or through a lot of little streets. The closest metro is about half a mile away, so relatively close, but too far to realistically walk to, in an unfamiliar location. I did like that they allow for pets, and the big rule seemed to be just to not let them bother the other guests, though with the thin walls, again, I wonder how easy that would be. We stayed for 2 nights. For some reason when we came back for lunch on day 2 and our keys no longer worked. Then later that afternoon a maintenance guy came to the room, quite surprised we were in the room and asked if we had just checked in. Don't really know what that was about, but since we tend to not like to have anyone in the room (including maid service) it didn't make us happy, and we were very reluctant to leave the room after that.