Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and hotel

Posted Jan 10, 2015
Stayed in five star hotels in NY and Boston over same period but we felt Homewood was spacier and nicer. The location was little out there but everything was nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent and will come back again.

Posted Jan 2, 2015
Neighbourhood is good and many restaurants are surround. Only con is there is nothing for walk around.
3 out of 5
Recommended
for Everyone
by A verified traveler

Broken light fixture. Noisy room

Posted Nov 9, 2014
The bathroom had two wall mounted light fixtures. One was without a shade/ diffuser why wouldn't that have been fixed ? In the bedroom there was a loud and droning sound that made it difficult to sleep. It sounded to me like a refrigerator in an adjascunt room had a very noisy motor and condenser. The fridge obviously preesed against the wall to our bedroom. We were in room 203.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

nice hotel, very pleasant, helpful with travel to

Posted Nov 4, 2014
Pros: complimentary breakfast and dinner were excellent, hostess very pleasant and informative, rooms very spacious, clean and enjoyable
Location: close to near by Salem and all the history of the witches
excellent room, nice staff, we went to Salem each day to sight see.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Comfortable accommodations

Posted Nov 3, 2014
Pros: Free breakfast, pool, quiet, and convenient location.
Location: I spent some time in Newburyport during my stay, which is a lovely little town with quaint shops, walking paths, and nice restaurants.
The hotel is right along a busy road, so I was concerned at first that there would be a lot of traffic noise. I was pleased to find those concerns to be unfounded. The hotel was comfortable and quiet. Our room was generously sized, and although my mother did not like the pillows, I thought they were fine and neither of us had trouble sleeping. The complimentary breakfast was excellent with both hot and cold food selections. I did not have much interaction with the staff, but the few people I spoke with were all friendly and helpful. The hotel, although not in the most lovely location, was conveniently located both to the airport and to the places I planned to visit.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Halloween 2014

Posted Nov 2, 2014
Pros: Location was close to Salem. Staff was friendly and helpful
Cons: Linens need to be cleaned better and rooms need to be cleaned better.
Location: Close to Salem and all the Halloween activies
Overall Hotel was good;staffing was helpful but our room was terrible. Beds were uncomfortable. Pull out was falling apart and linens were stained.
1 out of 5
Recommended
by Michellefrom Bridgewater

Suprised this is a hilton hotel

Posted Oct 27, 2014 on Hotels.com
I was called at 2:30 on the day of my arrival letting me know that they gave my 1 bedroom suite away because of some sort of medical emergency...and not to worry because the hotel next door offered to let me have a room...not a suite. Well I had 6 people staying in this suite so one hotel room would not do! Basically on the phone for the next 20 minutes arguing...finally was able to keep my suite. Then when it was time for showers there was hair and a dead bug in the corner...not clean at all. The fold out bed was totally unusable (the entire bottom was broken). We had to take the mattress off and put it on the floor. I will never stay here again!
5 out of 5
Recommended
for Getaway With Friends
by donna leefrom Vermont

Home away from home

Posted Oct 25, 2014 on Hotels.com
My stay at Homewood Suites was absolutely delightful.The little kitchen had all the needs anyone could ask for and the beds were very comfortable.Every person I came in contact with during my 4 day stay could not have been nicer and the food, breakfast and dinner, was yummy. Thank you to everyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Very comfortable hotel stay.

Posted Oct 22, 2014
Very clean. Great breakfasts...saved my family of 4 a lot of $ during our 2 night stay. Hotel pool was nice. Convenient location for our trip to Salem, lots of well lit parking. They also provide a private shuttle (costs extra, but well worth it) into salem. Stayed in a Homewood Suite in Florida prior to this stay and was just as pleased.
3 out of 5
Recommended
for Families
by farrahfrom Hawley

disappointed

Posted Oct 17, 2014 on Hotels.com
They didnt hav enough pillows or blankets because she said it was a busy weekend so I had to go buy my son a blanket and I was paying over 200 a night there was also a used bar of soap in our shower just disappointing