Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Quebec. Canada

Close to shopping plaza.

Posted Aug 15, 2014
Pros: The friendly staff, comfortable beds, cleanliness.
Cons: Security and closing hours of breakfast.
Location: Close to major highways, and Destiny plaza.
Staff were very friendly and helpful with suggestions of things to see and do for our grandson. What we were disappointed in was the timing of breakfast hours. We were tired from travelling, slept in and ultimately missed breakfast which ended at 9 am, any other hotels close the kitchen at 10am. Give travellers a chance to get going in the morning and at least have something to eat and/or drink, although coffee was available. What we were surprised at was the lack of security in the back of the building, no swiping device allowing anyone off the street to enter the building. There was WiFi but without security password, not happy with that.
5 out of 5
Recommended
for Everyone
by A verified traveler from syracuse

nice hotel worth staying

Posted Aug 11, 2014
quiet place, nice and clean, very friendly. We stayed in syracuse for two nights. this hotel is very quiet and clean. It also has good breakfast and wifi, which are very convient. If we go there again, we will choose it again.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York State

Great price for a decent room.

Posted Jul 22, 2014
Pros: Price, breakfast, quiet, location.
Cons: Would have liked a mini-fridge & small microwave in room to make use of restaurant leftovers.
Location: Location is northeast of Syracuse, just a couple miles from 481 N, near junction with NYS Thruway.
Three of us (in Syracuse for a 2-day workshop) stayed in a room, which was a bit cramped, but suitable. King bed was overly firm, so a good sleep was difficult. Sleep sofa seemed decent, but when opened, blocked access to desk, window, and AC control. Room was right across from elevator, but was quiet (were there on Sunday and Monday night). Area of city seemed very nice and safe. Breakfast was a real bonus: scrambled eggs, sausage patties, make-it-yourself waffles, along with cold cereal, bagels/donuts, juice assortment, coffee, and instant oatmeal. Would definitely stay again for future workshops.
2 out of 5
by A verified traveler from Harrisburg, PA

Disappointed with hotel stay

Posted Jul 21, 2014
Pros: The breakfast buffet was very nice.
We had not stayed at a Baymont Inn before. Unfortunately, we were disappointed with our stay. The desk had no desk chair. I had to sit a foot stool to do my work. There was a nice sized chest but it couldn't be opened. All we could do was to sit luggage on top of it rather than put clothes in it. The walls seemed thin. We heard lots of noise from outside. We were near the ice machine and could hear people filling ice containers throughout the day and night.
3 out of 5
by A verified traveler

Not very clean

Posted Jul 14, 2014
Most of the staff i talked to, 4 out of 6 said something negative about the hotel or management. My bathroom was not clean at checkin (make up around mirror). Nor was my room cleaned during my stay. I stayed 2 nights.
3 out of 5
by A verified traveler from Puerto Rico

Staying overnight

Posted Jul 13, 2014
Got there at 12:30 am. Back door leading to the room had lock broken which will allow anyone to walk just in. Air conditioner was not working and room was hot and uncomfortable even to spend the night.
2 out of 5
by A verified traveler from Ottawa, ON

Nice hotel but small beds.

Posted Jul 10, 2014
Pros: It was clean and well located.
Cons: bed sizes.
Location: shopping (destiny mall), restaurants.
I booked for 2 double beds but beds were like single ; I was disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler from kingston,on canada

nice, clean hotel

Posted Jul 3, 2014
Pros: perfect for a weekend stay.
Location: close to turnpike for waterloo outlets.
Nice, clean and tidy hotel. The staff was very helpful and friendly. The breakfast was very good and well stocked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plattsburgh, NY

Short stay for business

Posted Jun 30, 2014
It was a great place to stay for short stays, clean, comfortable and great breakfast. If I were on vacation and wanted a pool or hot tub,not so much. Staff was very friendly. Good location and parking. We were working on a family members house to prepare it for sale and were exhausted at the end of the day, the pulsating shower was great and a comfortable bed.
3 out of 5
by Gordon from Ottawa, Canada

Nice hotel but the beds were awful

Posted Jun 30, 2014
Pros: Breakfast, parking, bathrooms were all good.
Cons: Replace the beds and bed linens.
Breakfast was good, facilities good but the beds were very lumpy, with poor pillows and ours made groaning noises every time you tried to change position so we often were waking each other up.