Baymont Inn and Suites East Syracuse Reviews

Three of us (in Syracuse for a 2-day workshop) stayed in a room, which was a bit cramped, but suitable. King bed was overly firm, so a good sleep was difficult. Sleep sofa seemed decent, but when opened, blocked access to desk, window, and AC control. Room was right across from elevator, but was quiet (were there on Sunday and Monday night). Area of city seemed very nice and safe. Breakfast was a real bonus: scrambled eggs, sausage patties, make-it-yourself waffles, along with cold cereal, bagels/donuts, juice assortment, coffee, and instant oatmeal. Would definitely stay again for future workshops.

We had not stayed at a Baymont Inn before. Unfortunately, we were disappointed with our stay. The desk had no desk chair. I had to sit a foot stool to do my work. There was a nice sized chest but it couldn't be opened. All we could do was to sit luggage on top of it rather than put clothes in it. The walls seemed thin. We heard lots of noise from outside. We were near the ice machine and could hear people filling ice containers throughout the day and night.

Most of the staff i talked to, 4 out of 6 said something negative about the hotel or management. My bathroom was not clean at checkin (make up around mirror). Nor was my room cleaned during my stay. I stayed 2 nights.

Got there at 12:30 am. Back door leading to the room had lock broken which will allow anyone to walk just in. Air conditioner was not working and room was hot and uncomfortable even to spend the night.

I booked for 2 double beds but beds were like single ; I was disappointed.

Nice, clean and tidy hotel. The staff was very helpful and friendly. The breakfast was very good and well stocked.

It was a great place to stay for short stays, clean, comfortable and great breakfast. If I were on vacation and wanted a pool or hot tub,not so much. Staff was very friendly. Good location and parking. We were working on a family members house to prepare it for sale and were exhausted at the end of the day, the pulsating shower was great and a comfortable bed.

Breakfast was good, facilities good but the beds were very lumpy, with poor pillows and ours made groaning noises every time you tried to change position so we often were waking each other up.

The hotel staff is nice and friendly. The entrance could be more clean. What I liked most is that coffee is available 24 hours.

The front desk staff were very helpful but were struggling to train new staff and had trouble with the computer data. They were very friendly and attempted to be helpful. The room was noisy (near ice machine) but comfortable...halls etc. need updating!