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Viana Hotel and Spa, Trademark Collection by Wyndham

Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Overview of Viana Hotel and Spa, Trademark Collection by Wyndham

Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
3998 Brush Hollow Rd, Westbury, NY, 11590

Explore the area

  • Popular LocationEisenhower Park8 min drive
  • Popular LocationNYIT Old Westbury Campus9 min drive
  • Popular LocationLong Island University Post Campus10 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)38 min drive

Room options

About this area

Westbury

Located in Westbury, Viana Hotel and Spa, Trademark Collection by Wyndham is in the business district and near a metro station. Eisenhower Park and Twin Rinks Ice Center are local attractions and those in the mood for shopping can visit Broadway Mall and Mall at the Source. Looking to enjoy an event or a game while in town? See what's going on at Cantiague Park, or consider a night out at Crescent Beach Club. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving.

What's nearby

  • Roosevelt Field Mall - 6 min drive
  • Eisenhower Park - 8 min drive
  • NYIT Old Westbury Campus - 9 min drive
  • Long Island University Post Campus - 10 min drive
  • Nassau County Aquatic Center - 12 min drive

Getting around

  • Westbury Station - 3 min drive
  • John F. Kennedy Intl. Airport (JFK) - 38 min drive

Restaurants

  • Kobe Hibachi Steakhouse and Sushi - 6 min walk
  • Gyrolicious - 15 min walk
  • Mamma Felicia Trattoria & Pizza - 15 min walk
  • Nagashima - 15 min walk
  • Outback Steakhouse - 3 min drive

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

4-star luxury hotel in the business district
A hair salon, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Viana Hotel and Spa, Trademark Collection by Wyndham. Indulge in aromatherapy, a body scrub, and a Swedish massage at the onsite spa. The onsite restaurant, Marco Polo, features brunch. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and limo/town car service
  • A 24-hour front desk, an elevator, and concierge services
  • Guest reviews speak highly of the location
Room features
All 116 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 13.95 for adults and USD 13.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (3000 square feet)
  • Meeting rooms - 4

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: USD 13.95 for adults and USD 13.95 for children (approximately)
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Frequently asked questions

Does Viana Hotel and Spa, Trademark Collection by Wyndham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Viana Hotel and Spa, Trademark Collection by Wyndham?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Viana Hotel and Spa, Trademark Collection by Wyndham on Jan 8, 2023 start from $138.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viana Hotel and Spa, Trademark Collection by Wyndham pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 200.00 per stay and a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viana Hotel and Spa, Trademark Collection by Wyndham?

Self parking and valet parking are free at this property.

What time is check-in at Viana Hotel and Spa, Trademark Collection by Wyndham?

Check-in is from 3:00 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Viana Hotel and Spa, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Viana Hotel and Spa, Trademark Collection by Wyndham located?

Situated in the business district, this luxury hotel is within 1 mi (2 km) of NYCB Theatre at Westbury and Cantiague Park. The Space at Westbury and Eisenhower Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Viana Hotel and Spa, Trademark Collection by Wyndham and receive a full refund?

Yes, Viana Hotel and Spa, Trademark Collection by Wyndham offers free cancellation on select room rates, because flexibility matters! Please refer to Viana Hotel and Spa, Trademark Collection by Wyndham cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 538 out of 1000 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 261 out of 1000 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 109 out of 1000 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 60 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 32 out of 1000 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Excellent

Christina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Super clean!

4/10 Poor

roberte
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was either cold or hot, same for the shower. No comforter on bed. Breakfast was horrible

8/10 Good

Peter Michael Chase
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Viana was a good stay everything was perfect and the staff was accommodating. The only thing was the condition of the rooms. The one we stayed in seemed to be old and in disrepair and need to be updated. But otherwise really nice place to stay in Westbury.
Stayed 3 nights in Nov 2022

6/10 Okay

Victoria
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was wonderful, very helpful and friendly
Stayed 5 nights in Nov 2022

4/10 Poor

Christine
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly not the luxury spa environment it professes to be. Outdated decor, stained shower/bath; old carpets. Staff’s goal seems to be to have zero human interaction with their guests. The surrounding area is an industrial park- with a lovely view of it from our window. Unwelcoming reception where an apparent automaton checked us in with a monotone rules and refs heavy “welcome” Not worth the high price or even at a lesser price you’re better off with a hotel that is up front about their lack of luxury. Never again.

6/10 Okay

Jerico
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Rooms need update, HVAC filter is dirty needs to be replaced. Bathroom needs updating and shower curtains need replacement. Smells a bit mildewy. Exhaust fan doesn't work. Staff is great and restaurant too. Thank you.

2/10 Terrible

Cassis
Traveled with partner
Disliked: Cleanliness
Dirty room. Dishonest staff. They stole my watch after one day of being in lost and found and now I can't get a hold of a manager or anyone to rectify the problem. Dirty washcloths in room. Large stains on carpet
Stayed 2 nights in Oct 2022

4/10 Poor

Alice
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like having to call front desk at least five times on my stay about hot water when i got ready to shower,refrigerator neede defrosting ,slow leak in bathroom sink ,was