Super 8 Syracuse East Ny

Breakfast included was awful

The hotel needs to be update. Carpets are stained, TV is small and outdated, bed sheets were torn, beds were uncomfortable.

Very disappointing. Staff was very friendly but the sheets and towels were dingy and the shower was dirty and partially broken. No conditioner or lotion, only soap and shampoo. I was in the handicapped room for some reason. The bed was comfortable enough, but the pillows were not. Even though my room was non-smoking and did not smell, as soon as I walked into the hotel it smelled of smoke. Rooms weren't very well insulated for noise, you could hear people in the hall very easily as well as surrounding rooms. Free WiFi and breakfast was nice. So many hotels were booked in the area for this weekend, there was not a lot to choose from, but I would not stay there again unless they did some serious updating and cleaning. Parking was almost maxed out.

The room was dirty and the breakfast was pointless

Toilet was held on by one bolt, other bolt was rusted off. Tiles around toilet had broken away and the smell of sewage was off the chart. It was obvious the staff knew about it as you could see several caulking tries had been done to fix what needed to be a gut job to the entire bathroom. NY State department of health would shut this place down. Water faucet at sink had mold growing behind the faucet due to what had to be a several month leak. Carpet was in disrepair, mold and dust came flying out of the heater system when I turned it on. had to open my window to air the room out.... This place is a mess!!! $49.00/night is cheap but do not bite the bait.

Front Desk people were very pleasant. Room issues were quickly settled. Room was suitably clean & linens were very acceptable. Location to airport and Interstate is a great plus.

This hotel was so dirty. We walked on the floors in our room and our socks were covered in blackened dirt. We actually went out and bought sheets to put on the bed just to have a some sort of clean sleeping area. Only good thing is that they were pet friendly. The hotel looks like it hasn't been cleaned since the 80s.. Gross

i was glad to see that they have updated the rooms since my last stay at this location. However, the A/C unit dripped all night and was like Chinese water torture. It was also strange to have to "step up" into the shower, but at least the room was clean. They also now have refrigerators in all of the rooms, which they didn't last time I stayed there. The lobby was VERY warm, and when I mentioned it to the person at the front desk, they didn't seem to care. I was checking out at 9am and it had to have been about 100 degrees in there already! It was a fair value for my stay.

we have given room at the end of a long building and we park our car infront of the building. hotel stuff did not bother to inform us that we can take car behind the building close ot the room and take our belongings with ease.