Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
70% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

NICE ROOM!

Posted May 20, 2015
Pros: Easy access to Rt. 90 and downtown Syracuse. Plus, the price is right. The rooms are very nice and the beds are fantastic.
Cons: The hair dryer didn't work - but I always carry my own. It would be good to have someone check all the electrical things in the room.
Location: Location is central to all that we needed. We were there for a dance competition at the ON Center. Easy access and travel route.
The room was clean, all the amenities were working except the hair dryer - we fiddled all around and it wouldn't work. I always carry my own hair dryer anyway. The room was easily accessible, the parking was great, the breakfast was satisfying. The hotel staff was very nice - very helpful - and always smiling. That means a lot!!
1 out of 5
by A verified traveler from New Jersey

Not so good!

Posted May 13, 2015
The stay at the hotel was very disappointing.The room was in bad condition, towels are stained ,the mattress was worn out. Expected more from super 8!
2 out of 5
by A verified traveler from Ontario

Posted Apr 29, 2015
Cleaning staff was uncooperative - insisted on cleaning early or not at all which was difficult because we are not early risers. Desk staff was okay. Halls were filled with old furniture even making it difficult to get in the back door. Bathroom toilet paper roll kept falling apart, we finally just left it off. Towels were old and very thin. Breakfast offerings were very slim. I know the hotel was cheap, but I didn't expect it to be so bad.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombiq

Nice people

Posted Apr 4, 2015
Good warming in cold weather, good breakfast and nice people
1 out of 5
by A verified traveler from Buffalo, NY

Bad Room

Posted Mar 26, 2015
No lock on back door. Duct tape to hold open. Said breakfast buffet, big laugh. No heat in room. Had space heater till Sunday. Arrived on Friday. Ran out of bowls, sugar, cereal, and no sweet roles. We had milk and juice two days.
1 out of 5
Recommended
for Families
by A verified traveler

NOT HAPPY

Posted Mar 25, 2015 on Hotels
THE ROOM SMELLED AND THEIR WHERE WHOLES IN THE WALL IT WAS NASTY THE BREAKFAST WAS NOTHING AT ALL YOU COULD HEAR EVERYONE IN THEIR ROOM I WAS NOT HAPPY WITH THIS STAY
1 out of 5
Recommended
for Families
by A verified traveler

POOR

Posted Mar 24, 2015 on Hotels
Over all my stay was terrible, would not stay here again
1 out of 5
by A verified traveler

Posted Mar 23, 2015
Was awful, I would not stay at another Super 8 because of this experience.
2 out of 5
Recommended
for Getaway With Friends
by Leanne from buffalo, ny

value = experience

Posted Mar 9, 2015 on Hotels
for the price okay, shower/toilet worked, tv worked, lights worked
3 out of 5
Recommended
for Couples
by karen from oswego county, ny

not so super

Posted Mar 4, 2015 on Hotels
loved the fridge and microwave. very agitated with the cleaning staff almost entering the room with the do not disturb sign affixed and him stating our stay was up, when it was not. we asked for a box of tissues since there were four when we arrived and the cleaning person came into our bathroom and flushed the toilet saying there was no issue. finally he understood our request for tissues and said they had none. a cheap hotel and no cheap tissues. it's a shame we won't be returning as we liked the price for the overall accommodations- totally put off by being disturbed and the lack of cheap tissues. guess you do get what you pay for after all.