Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
69% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Rochester, NY


Posted May 20, 2015
Pros: Easy access to Rt. 90 and downtown Syracuse. Plus, the price is right. The rooms are very nice and the beds are fantastic.
Cons: The hair dryer didn't work - but I always carry my own. It would be good to have someone check all the electrical things in the room.
Location: Location is central to all that we needed. We were there for a dance competition at the ON Center. Easy access and travel route.
The room was clean, all the amenities were working except the hair dryer - we fiddled all around and it wouldn't work. I always carry my own hair dryer anyway. The room was easily accessible, the parking was great, the breakfast was satisfying. The hotel staff was very nice - very helpful - and always smiling. That means a lot!!
1 out of 5
by A verified travelerfrom New Jersey

Not so good!

Posted May 13, 2015
The stay at the hotel was very disappointing.The room was in bad condition, towels are stained ,the mattress was worn out. Expected more from super 8!
2 out of 5
by A verified travelerfrom Ontario

Posted Apr 29, 2015
Cleaning staff was uncooperative - insisted on cleaning early or not at all which was difficult because we are not early risers. Desk staff was okay. Halls were filled with old furniture even making it difficult to get in the back door. Bathroom toilet paper roll kept falling apart, we finally just left it off. Towels were old and very thin. Breakfast offerings were very slim. I know the hotel was cheap, but I didn't expect it to be so bad.
4 out of 5
for Everyone
by A verified travelerfrom Colombiq

Nice people

Posted Apr 4, 2015
Good warming in cold weather, good breakfast and nice people
1 out of 5
by A verified travelerfrom Buffalo, NY

Bad Room

Posted Mar 26, 2015
No lock on back door. Duct tape to hold open. Said breakfast buffet, big laugh. No heat in room. Had space heater till Sunday. Arrived on Friday. Ran out of bowls, sugar, cereal, and no sweet roles. We had milk and juice two days.
1 out of 5
by A verified traveler

Posted Mar 23, 2015
Was awful, I would not stay at another Super 8 because of this experience.
4 out of 5
for Couples
by Karenfrom Fulton

nice overnight stay

Posted Oct 28, 2014 on Hotels.com
Comfy and clean
2 out of 5
by A verified travelerfrom Maine

Okay for the money

Posted Jul 21, 2014
Pros: Good nightly rats.
Cons: Simple repairs needed to be done.
Location: Close enough to the airport for short stay.
Bed was comfortable. Room did have ironing board and iron, hair dryer, fridge and microwave. Facility needs a repair person with adequate supplies. Curtain rod hung up with screws. Showe drain not secure, fell out a drain. It wouldn't have taken much money to fix those few things to make the from more presentable. Staff was friendly and very helpful!
1 out of 5
by A verified traveler

Posted May 12, 2014
Cons: cleanliness
Mold in the shower. I did not ask for the handicapped room but could not get another one when we checked in. The problem was that they closet was designed for the handicapped and was so short that I couldn't hang up any dresses.
1 out of 5
by Judyfrom Ottawa Ontario

Not maintained at all

Posted Dec 24, 2013
Staff was superficially nice but gave us an odd feeling of uneasiness upon arrival, almost mysterious. Hotel is in the midst of tons of other hotels and restaurants. Smells of smoke, carpet is dirty, rooms and furniture are worn out and bathroom didn't look very clean. Even the towels were stained. Terrible experience overall, you get what you pay for here. WiFi and breakfast provided as promised.