Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
69% of guests recommend
2.4 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good value for the price we paid

Posted Jul 21, 2015
Pros: It was close to the location we were going to the next day. Close to restaurants and minor shopping areas
Cons: Bathroom maintenance should be looked into.
Location: Close restaurants and other convenience shopping. Great place to stay for the night and rest.
I would stay there again if it was just for the one night. The hotel itself was clean. The bathroom toilet was not functioning 100%, but doable. The shower drain looked like it was calked and not very steady. Room was comfortable and OK for one night. Longer than one night, I would have found the toilet and shower seat irritating.
2 out of 5
by A verified traveler

Posted Jul 12, 2015
Pros: the bed was really comfortable
Cons: everything mentioned above
entered into room, first off no microwave, tv remote broke, but, was rectified. Next day room door would not lock upon leaving, you would think that the owners would know abut the timer on the lock, had to call a worker to tell us about an unusual amount of time on the door why it wouldn't lock right away. owner/worker told us no one is going to bother our door, was he out of his mind??? He didn't want to fix the problem!! Last of all, each day the room was not cleaned unless we told them we wanted room service, even then all the beds were not made ad tub was not cleaned!!! Never again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

NICE ROOM!

Posted May 20, 2015
Pros: Easy access to Rt. 90 and downtown Syracuse. Plus, the price is right. The rooms are very nice and the beds are fantastic.
Cons: The hair dryer didn't work - but I always carry my own. It would be good to have someone check all the electrical things in the room.
Location: Location is central to all that we needed. We were there for a dance competition at the ON Center. Easy access and travel route.
The room was clean, all the amenities were working except the hair dryer - we fiddled all around and it wouldn't work. I always carry my own hair dryer anyway. The room was easily accessible, the parking was great, the breakfast was satisfying. The hotel staff was very nice - very helpful - and always smiling. That means a lot!!
1 out of 5
by A verified traveler from New Jersey

Not so good!

Posted May 13, 2015
The stay at the hotel was very disappointing.The room was in bad condition, towels are stained ,the mattress was worn out. Expected more from super 8!
2 out of 5
by A verified traveler from Ontario

Posted Apr 29, 2015
Cleaning staff was uncooperative - insisted on cleaning early or not at all which was difficult because we are not early risers. Desk staff was okay. Halls were filled with old furniture even making it difficult to get in the back door. Bathroom toilet paper roll kept falling apart, we finally just left it off. Towels were old and very thin. Breakfast offerings were very slim. I know the hotel was cheap, but I didn't expect it to be so bad.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombiq

Nice people

Posted Apr 4, 2015
Good warming in cold weather, good breakfast and nice people
1 out of 5
by A verified traveler from Buffalo, NY

Bad Room

Posted Mar 26, 2015
No lock on back door. Duct tape to hold open. Said breakfast buffet, big laugh. No heat in room. Had space heater till Sunday. Arrived on Friday. Ran out of bowls, sugar, cereal, and no sweet roles. We had milk and juice two days.
1 out of 5
Recommended
for Families
by A verified traveler

NOT HAPPY

Posted Mar 25, 2015 on Hotels
THE ROOM SMELLED AND THEIR WHERE WHOLES IN THE WALL IT WAS NASTY THE BREAKFAST WAS NOTHING AT ALL YOU COULD HEAR EVERYONE IN THEIR ROOM I WAS NOT HAPPY WITH THIS STAY
1 out of 5
Recommended
for Families
by A verified traveler

POOR

Posted Mar 24, 2015 on Hotels
Over all my stay was terrible, would not stay here again
1 out of 5
by A verified traveler

Posted Mar 23, 2015
Was awful, I would not stay at another Super 8 because of this experience.