Hotel Reviews of Sheraton Suites Elk Grove Village, Elk Grove Village hotels, IL, United States of America Skip navigation
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Sheraton Suites Elk Grove Village

All-suite suburban Chicago hotel near Woodfield Mall

Traveler ratings summary of Sheraton Suites Elk Grove Village, Elk Grove Village Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 94% of travelers (36 of 38) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.2 4.2 4.4 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Joliet, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 11-Nov-09

Nice and Clean

We stayed at the Sheraton on our Wedding night. It was very clean and comfy. I would definitely stay there again! I would recommend it to others. Rooms are very spacious and the TVs are nice too!

A traveler from Fort Collins, CO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 9-Aug-09

Special Deal

We received a special rate using expedia and it was worth the visit. Nice room but meals were quite pricey. Never ate at the hotel for that reason. But rooms were nice.

A traveler from Chicago, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 3.0 5.0
Posted: 1-Aug-09

Would go back if the Tub was Cleaner

We enjoyed our stay the room was very nice and worth every penny we paid. But the tub in the bathroom looked old and filty, it was just gross. We didn’t complain because we didn’t want to ruin our anniversary weekend so we cleaned it ourselves and kept it moving. But hotel staff is very friendly and helpful, nice place to stay only draw backs are the unclean tub and we had to pay wi-fi

Angela S from St Louis recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Jul-09

Beautiful and comfortable

I love this hotel! Everything about it says, "Comfort"! The atmosphere was beautiful and the room was so cozy! The beds were extremely comfortable! I will definitely visit again!

Traveler's tip on saving a few bucks

This hotel was AWESOME for the price! I loved having the bedroom separate. I highly recommend this to anyone who is traveling with family.

A traveler from Eldridge, IA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 28-Apr-09

Very nice hotel in convenient location

Loved the suites. Beds were awesome & having two t.v’s were great.

A traveler from Sanford, ME recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 22-Apr-09

Internat service

This hotel does NOT offer free internet access. It is a pay per day service. It’s hard to believe there are still hotels who charge for internet services.

Traveler's tip for business travelers

This hotel does NOT offer free internet access. It is a pay per day service. It’s hard to believe there are still hotels who charge for internet services.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 10-Dec-08

O.K.

The suite concept is a bit of a misnomer. The area is divided into two rooms, but each is about 10 sq. feet too small. Each when used as separate rooms feel cramped. The restaurant is way overpriced, though there are many alternatives within driving distance. The staff is nice and helpful.

MANUEL T from Como, ITALY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5-Nov-08

Perfect

Great Hotels, suite is so big and confortable, great place and service, free parking and coffee...but you must pay for wi-fi connections!! unbelieveble.

A traveler from Pflugerville, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 3.0 5.0 5.0
Posted: 29-Oct-08

Needs some work

The bathtubs need some work. Chips in the tub are not attractive and make you feel like it is a cheaper hotel than it is. The rest is good.

Randy M from Minneapolis recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 28-Oct-08

Rent a Car

This is a great hotel but if you don’t have a car, you could be stuck in the middle of nowhere. It is in the middle of a business park. There is a very friendly taxi service on site but you never know when they will be available or out on a run, etc. They took me to the big mall one night and picked me up at a specified time. I think it cost me $40. This hotel should expand it’s lounge so that there is something to do onsite in the evenings. Currently, it is a tiny (and I mean tiny) bar with a crabby bar tender and it only stays open until 5:30 or 6:00. The restaurant is great and they have a good breakfast buffet but it is pretty expensive ($18). The rooms are newly remodeled and are very nice. There are TVs in both the bedroom, which can be closed off completely, and in the living room. There is a microwave and refrigerator. Overall, it is a great place to stay for business. If you want to get out and have some fun at night, you will have to use the taxi service if you don’t have a car.

Traveler's tip on nightlife

There is NO NIGHTLIFE. You will need to take a cab or have a car since this is in the middle of a business park. If you want to stay in your room to work, watch TV, workout, have dinner onsite, this is a GREAT hotel.

Jim W from St. Louis recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 4.0 5.0
Posted: 20-Aug-08

great rooms

Good room at a good price. Huge bed two TV’s desk couch microwave and fridge nice and quite. Very clean and comfortable. There was some construction going on in the conference area, did not effect our group, the internet was not free, big minus and sodas were 2.00 for cans in the machine with limited selection. did have an indoor and outdoor pool area. Not too far from downtown very close to the airport and some good shopping. Overall a good stay definitely recommend.

Traveler's tip on saving a few bucks

there is a Jewel( grocery store) just a block away for munchies

Daniel C from Lowell recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 5.0
Posted: 15-Aug-08

Very Nice

Quiet setting, lush atomsphere. Perfect for the price. A bit of a hassel getting to downtown Chicago, but still very nice. Front desk helpful with directions to anywhere you’d like to go.

Traveler's tip

Resturant in hotel is expensive, plenty of other options very close by.

gail s from peoria il recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 13-Aug-08

GREAT PLACE AND PET FRIENDLY

We really like this hotel and have stayed there before. It is really nice since they have remodeled. They are also very pet friendly and we really appreciate that.

Kerry C from Winnipeg, MB, Canada recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 20-Jul-08

Loved it so much we booked it again a week later. Pet friendly!

I was travelling with a friend and my dog from Winnipeg to Toronto through the US. We stayed at the Sheraton on the way there, and loved it so much we booked it again for the way back. All hotel suites are newly renovated, and are beautiful. French doors separate the bedroom from the main room, and there is a large plasma in the main room and bedroom. The hotel staff are wonderful, and are very friendly. The hotel was absolutely clean and spotless. The hotel is very pet friendly and doesn’t even charge a pet fee. There is lots of greenspace surrounding the hotel to take your pooch out for a walk, as well. The outdoor pool was just as nice as the photos on the site, and was very clean and well kept. I would definitely stay at the Sheraton Elk Grove again when in the Chicago area.

Traveler's tip on dining

We asked the desk clerks to recommend some authentic Chicago deep dish pizza, and they both said at the same time "Lou Malnati’s!!". They have brochures at the front desk. They were right - it was amazing pizza! There are only two meat selections - sausage or pepperoni. Get the sausage. It’s homemade and delicious.

A traveler from minneapolis, mn recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 5.0 4.0
Posted: 25-Jun-08

not impressed

the room next to mine was under construction with no warning and they were very loud early in the morning. Besides that it is a nice hotel.

Teresa R from Peoria, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 4.0
Posted: 25-Jun-08

NIce - but not very user friendly

The hotel was clean in that they was still doing updating. The new updated rooms are nice and clean but the bathrooms are not very user friendly. There is no place to unpack your toiletries so we kept them in the bags which was a bit of an inconvience. There is no sink in the kitchen area so you are always using the bathroom sink (another inconvience). The staff was all very friendly and helpful. They printed maps and gave us directions to where we wanted to go. The pools were great as was the hot tub. I think that the bar and restaurant area could stay open later than they do. Over all the hotel was good and I would stay again after all the updating is finished. One word of advice, Always keep check on what is in the food bar in the fridge and in the basket. We had something taken, not by us, but the staff took care of the problem for us.

The pools and hot tub is great for families. There is also plenty of restaurants close, as well as stores for shopping ie, WalMart and other grocery stores.

Rodd B from Terre Haute, IN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 5.0 5.0
Posted: 24-Jun-08

Great building and rooms, the staff is good

The view is great and hotel is very clean and I enjoyed the walking path.

A traveler from Tampa, FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 3.0 5.0 4.0
Posted: 18-Jun-08

Good Hotel, construction noisy, but great location to restaurants

Great hotel, just stay away from the construction floors and expect to spend a fortune for room service.

Traveler's tip on dining

Texas de Brazil is the best steakhouse in the area and is attached to the WoodLawn Mall (4 miles away).

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 17-Jun-08

Great Value

This hotel was well worth the value vs. other properties in the area. The rooms were large with 2 flat panel TVs. One in the bedroom and one in the main room.

Lisa C from Austin, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 29-Apr-08

Overall a good night sleep

It is a good hotel and reasonably priced. The resturant is overpriced and not great food.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 5-Mar-08

Good business traveler hotel

Very nice hotel for business traveler, since there isn’t much else around there. Could use an upgrade to their restaurant with more menu choices. But otherwise, very nice, clean and comfortable. Attentive staff.

A traveler from Orlando recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 18-Dec-07

Good Business Hotel

This Hotel has the comforts you need for business and is very quiet.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 3.0
Posted: 18-Dec-07

i would stay there again

beware of the breakfast buffet you just have to walk in and you are charged $17.00

Robert T from NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 4.0 4.0
Posted: 1-Nov-07

Sheraton Suites

Hotel is fine for business stay - In the middle of nowhere. We got to the bar before the food service was supposed to stop, but they wouldn’t let us order food. We weren’t happy, especially since there is nothing within walking distance of the hotel.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 5.0 3.0 4.0 3.0
Posted: 17-Oct-07

Will think twice next time

After driving in circles for fifteen minutes looking for the hotel, we arrived smiling faces that helped a bit. We got to our room to find that the photo was more appealing than the actual room. Saving grace on this trip was Starbucks in the lobby.

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