Hotel Indigo Naperville Riverwalk, an IHG Hotel

Photo gallery for Hotel Indigo Naperville Riverwalk, an IHG Hotel

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In-room safe, individually decorated, desk, laptop workspace
View from room
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace

Overview of Hotel Indigo Naperville Riverwalk, an IHG Hotel

Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
Map
120 Water Street, Naperville, IL, 60540

Explore the area

  • Popular LocationNaper Settlement Museum3 min walk
  • Popular LocationMoser Tower and Millennium Carillon7 min walk
  • Popular LocationCentennial Beach8 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Choose dates to view prices

About this area

Naperville

Hotel Indigo Naperville Riverwalk, an IHG Hotel is located near the beach and in a walkable area with good shopping. DuPage Children's Museum and Sea Lion Aquatic Park are local attractions and those in the mood for shopping can visit Promenade Bolingbrook and Chicago Premium Outlets. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Naper Settlement Museum - 3 min walk
  • Naperville Convention & Visitors Bureau - 4 min walk
  • Moser Tower and Millennium Carillon - 7 min walk
  • Centennial Beach - 8 min walk
  • Saints Peter and Paul Catholic Church - 11 min walk

Getting around

  • Naperville Station - 16 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • Egg Harbor Cafe - 2 min walk
  • Sullivan's Steakhouse - 3 min walk
  • Cookie Dough Creations - 3 min walk
  • The Lantern - 4 min walk
  • Rosebud - 4 min walk

About this property

Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5-star hotel with free area shuttle and fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers 158 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free area shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Fitness facility
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Fitness facility
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel
Hotel Indigo Naperville Riverwalk, an IHG Hotel Naperville
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel Naperville

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 488 out of 699 reviews
5 - Excellent 70%
Rating 4 - Good. 143 out of 699 reviews
4 - Good 20%
Rating 3 - Okay. 36 out of 699 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 699 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 699 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Staff was friendly and attentive. I would definitely stay here again.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naperville is a beautiful city, and Hotel Indigo is in a prime location. Super comfortable rooms and a friendly and attentive staff!
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in responsiveness and customer service. Really enjoyed my stay and felt the experience match the value of the expense.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was helpful in getting our two rooms together. The rooms were really nice and the hotel was in a great location.
Stayed 3 nights in Jul 2022