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Hotel Indigo Naperville Riverwalk, an IHG Hotel

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In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace

Overview of Hotel Indigo Naperville Riverwalk, an IHG Hotel

Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
120 Water Street, Naperville, IL, 60540

Explore the area

  • Popular LocationChicago Premium Outlets20 min drive
  • Popular LocationYorktown Shopping Center22 min drive
  • Popular LocationOakbrook Center Mall25 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)40 min drive

Choose dates to view prices

About this area

Naperville

Hotel Indigo Naperville Riverwalk, an IHG Hotel is located near the beach and in a walkable area with good shopping. DuPage Children's Museum and Sea Lion Aquatic Park are local attractions and those in the mood for shopping can visit Chicago Premium Outlets and Oakbrook Center Mall. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Naper Settlement Museum - 3 min walk
  • Naperville Convention & Visitors Bureau - 4 min walk
  • Chicago Premium Outlets - 20 min drive
  • Yorktown Shopping Center - 22 min drive
  • Oakbrook Center Mall - 25 min drive

Getting around

  • Naperville Station - 16 min walk
  • Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

  • Sullivan's Steakhouse — 2 min walk
  • Cookie Dough Creations — 3 min walk
  • Features Bar & Grill — 3 min walk
  • Heaven on Seven — 4 min walk
  • The Lantern — 4 min walk

About this property

Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5-star hotel with free area shuttle and restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and a 24-hour front desk. All 158 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and free local calls.
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers 158 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Fitness facility
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Fitness facility
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets stay free
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel
Hotel Indigo Naperville Riverwalk, an IHG Hotel Naperville
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel Naperville

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 396 out of 556 reviews
5 - Excellent 71%
Rating 4 - Good. 113 out of 556 reviews
4 - Good 20%
Rating 3 - Okay. 28 out of 556 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 556 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 556 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
We have stayed at the hotel before and felt like the hotel had slipped a bit. There was no breakfast available as advertised, the toilet ran all night, their hair dryer didn't work and (albeit not their a fault) the fire alarm went off two times early in the morning disrupting any hopes of sleeping in on vacation. I would have hoped for a complimentary coffee or something for the chaos it created for a family with 4 little kids. On the plus side, we love the location of the hotel.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!! Will come back again!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, brand new remodeled and just perfect! Has to be the most beautiful and awesome hotel in Naperville no doubts! Now, you want to be on one of the rooms with a balcony! View is fabulous and super awesome!
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff
Stayed 2 nights in Jul 2021