Doubletree New Orleans
New Orleans high-rise hotel, near French Quarter
Traveler ratings summary of Doubletree New Orleans, New Orleans Hotel
| Overall satisfaction | 83% of travelers (36 of 43) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.9 | 4.2 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Warm Cookies!!
I was most impressed with getting free warm cookies at check in, but I also likes other aspects of the hotel. Great location - right next to Harrahs and walking distance to Bourbon. I also liked that the trash cans in the room were divided into two sections. One for trash and another for recycle. I will definitely stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 3.0 |
Nice but not THAT nice
The doubletree is very convenient to the convention center, Riverwalk, and Bourbon Street which is its best quality. The primary issue I had was that even being on the 12th floor you could hear the people on the street talking and vehicle noise just as if you were on the ground floor next to them. The other issue was you can hear everything going on in the rooms next you.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Hotel in New Orleans we stayed at
This hotel was just what we wanted and expected. Have a very nice roon and the staff was friendly and very helpful! And the cookies are wonderful! Would recommend this to anyone taking a trip there! Thanks for making our trip very comfortable!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good location, comfortable and clean
The bathroom was a little tight, but clean and functional. The bedding and mattress was very comfortable. Rooms were quiet.
Traveler's tip on dining
Try Bayonas for the best food around. I walked there from the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
room
My room did need some cosmetic repairs. The closet had mold forming in it and the bathroom needed alittle plaster repair.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 3.0 | 4.0 |
Could Have Been Better
While this hotel is completely adequate, unfortunately it is not much more than that. Out of 4 card keys, only 1 worked. The room had a coffee maker, but no coffee cups. The fire alarm malfunctioned at 5:30 in the morning. In other words, a lot of minor annoyances. But it was relatively cheap and the location is good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best service of any hotel
This hotel had the best service of any hotel I have ever stayed. The Bell Captain, Ralph, was extremely helpful. Restaurant also had a very good breakfast buffet and great service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 4.0 |
Not 5-star
Acceptable, clean, excellent location, courteous staff
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel in New Orleans
great price, great location, awesome staff, and even better cookies. Love your cookies
Traveler's tip on local attractions
close to casino, french quarter, mall, and trolley. great location and great price at top notch hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 4.0 |
Exactly what we were looking for.
Perfect location, close enough for walking through the French Quarter, but we didnt have to deal with the narrow streets and the parking in the Quarter.
Traveler's tip on dining
The food in the hotel restaurant is good; but, eat out. Great food is easy to find, at a better value.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 4.0 |
Saints Game
Good hotel to stay at for events at the superdome.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 3.0 | 1.0 |
Not impressed; will never go back
The walls are so thin it really sounds like your neighbors are in the room with you, even though they arent being loud. I could hear every conversation they had even though they were speaking in normal voices. Both times the maintenance man came to fix the neighbors clogged sink (once at 6 am and once at midnight!!), it sounded like he was in the room with me. My room had no shower curtain. It took me 3 calls and 2 days to get one.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Good location - needs better bar
We were surprised to find out there was a $32 per night parking at this hotel. We booked from Expedia and there was no mention of this on your website. We asked for a King Room (anniversary) and they gave us a queen. It was adequate but not what we wanted.
Traveler's tip on dining
Do not eat at Tommys Bistro. Terrible service - extremely over priced for the meal. Food was only so-so..... Do eat at Dragos in the Hilton and Red Fish Grill is always good. Of course you can always count on the raw oysters at Acme Oyster House.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Loved the Doubletree
This was our first trip to NOLA and we found this hotel to be a fantastic location. It was within walking distance of all the places we wanted to visit and we were so glad that we did not stay on Bourbon St. with all the noise. The room was a tiny bit small but very nicely appointed. The bathroom was small, but certainly quite adequate. Not as bad as some of the other reviews indicated. It was clean, comfortable, housekeeping was good, elevators were fast, never had to wait more than a minute for one and the cookies are delicious! We definitely would stay there again and recommend it to others. The only complaint is that we had booked it for a king bed and were given a queen. It was 11 PM when we arrived and did not want to bother making a change at that point and it was fine.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel for rice and location
Got a great deal on Expedia. The hotel was very clean. Had the very comfortable Hilton beds. The staff was extremely friendly and helpful. The hotel was a five minute walk to the French Quarter. Right down the street from Mothers Restaurant. Would definitely stay here again. No complaints.
Traveler's tip on dining
Mr. Bs Bistro (a Brenanns restaurant) in French Quarter on Royal Street was very good and reasonbly priced. Dont miss the pecan pie for desert. One of the best Ive ever had.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
not impressed
was surprised at the cost of parking.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Great Hotel but too NOISE
I do have a great experience with the hotel but its too noise. I can hear the guess from the other rooms. I take a nap one day and it was hard because I heard all the voices around including the room next to me. Hopefully, I was in the 10th floor so I dont heard any car or bus.
Traveler's tip on dining
It was good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Expected for the Deal and Price
Overall the stay was uneventful. Stayed in regular room that was rather small. Definately could not accommodate more than 2 people. The hotel staff were very friendly and helpful navigating the city. The free WiFi and free gym use was a definate plus. Great location for teh casino and within walking distance to French Quarter and Bourbon Street.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 4.0 | 4.0 |
house cleaning needs to pay more attention
I was charged for a hair dryer I didnt take
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 3.0 | 2.0 |
not bad-great location
the room was spacious for a downtown hotel. the bathroom was not very clean, which was a turnoff. otherwise, i would stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Clean and Comfortable Hotel
This hotel was very clean and comfortable. it was a good value for being so close to the French Quarter. The staff was attentive, courteous, and very friendly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
extraordinary service in extraordinary times
The staff stayed even as the hurricane was approaching and honored our reservations. They were very friendly and helpful. The rooms were immaculate. The casino was closed, but it is right across the street. Prices are good as well. Could not ask for more.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
cant stay anywhere else
The bellmen started our stay with a bang. They held our luggage while we regrouped, unloaded our luggage, and went to get the ice for our champagne. They were helpful the entire stay. The hotel was just steps away from everything. We had smiles the whole weekend.
Traveler's tip on local attractions
Don"t miss the street at the other end of Harrahs casino.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 4.0 | 2.0 |
Very wide ranging service of this hotel!!!!
The beds and pillows were killer on our necks and backs. We could barely drive home the day we left. The hotel was clean and very nice otherwise. The bathrooms are so small, you could barely open and close the door. Hotel charged $30 for my wife and $35 for overnight parking. Basically doubled the price with hidden costs! Watch out!
Traveler's tip on local attractions
Hotel is walking distance to Bourbon street, riverwalk, shopping, and across the street from Harrahs casino. You wont need a cab if you dont plan on touring other areas of NO.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
Great bang for the buck. Nothing wrong with the Doubletree
Great location. Went for a conference at the convention center. Good service and comfortable room. The wallpaper was falling off but a sign in the lobby said theyre doing a remodel for stuff like that.
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