Astor Crowne Plaza New Orleans French Quarter

Photo gallery for Astor Crowne Plaza New Orleans French Quarter

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Astor Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans French Quarter

4.5 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
739 Canal Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationAudubon Aquarium of the Americas11 min walk
  • Popular LocationCaesars Superdome16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

About this area

New Orleans

Astor Crowne Plaza New Orleans French Quarter is located in French Quarter, a walkable area in New Orleans with good shopping. Audubon Insectarium and Audubon Aquarium of the Americas are local attractions and those in the mood for shopping can visit Canal Street and Royal Street. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Bourbon Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Saint Louis Cathedral - 11 min walk
  • Caesars Superdome - 16 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • Palace Cafe - 2 min walk
  • Mr. B's Bistro - 3 min walk
  • Criollo Restaurant - 3 min walk
  • Carousel Bar - 3 min walk
  • Daisy Dukes Restaurant - 3 min walk

About this property

Astor Crowne Plaza New Orleans French Quarter

Luxury New Orleans hotel in French Quarter, walk to Canal Street
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Astor Crowne Plaza New Orleans French Quarter offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32001 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter Hotel
Astor Crowne Plaza New Orleans French Quarter New Orleans
Astor Crowne Plaza New Orleans French Quarter Hotel New Orleans

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 791 out of 2120 reviews
5 - Excellent 37%
Rating 4 - Good. 621 out of 2120 reviews
4 - Good 29%
Rating 3 - Okay. 329 out of 2120 reviews
3 - Okay 16%
Rating 2 - Poor. 206 out of 2120 reviews
2 - Poor 10%
Rating 1 - Terrible. 173 out of 2120 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

1/5 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Hall ways smelled like skid row. Plus my room had a leak and it rained alot
Stayed 4 nights in Aug 2022

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst “4 star” hotel we have ever stayed in. This hotel is a 2 star at best. Ignoring the large collection of homeless people parked literally outside the hotel, and the overwhelming smell of old piss that permeates the entire area, the hotel itself is sad and dirty looking. There was a HUGE leak in the hallway ceiling, difficult to get to our room and back without getting wet with unidentified dirty water. The carpets in the room were visibly dirty with a bunch of different color stains. The pool was such a let down our 5 year old literally cried, it’s super tiny, not heated, and looks dirty. The entire pool area was gross, there were no clean towels, just lounge chairs full of wet dirty towels that had very clearly been used and left there. There was a boarded up entrance door that made the whole pool area look even more gross, and a group of seedy looking adults day drinking from plastic bags (no bar at pool). The cherry on top of our very uncomfortable stay was when the fire alarm went off at 1:45AM on a Wednesday, we had an early flight in the morning and had to scramble to get our scared child dressed, walk down several very dirty flights of stairs to an exit tunnel on Royal street that was quite literally littered with trash and the overwhelming pee smell, walk around the block to the front door of the hotel, and wait until other guests trickled in bc the staff didn’t bother to inform us it was safe to come in. Worst hotel experience, wouldn’t recommend!!
Stayed 1 night in Aug 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the location.
Stayed 4 nights in Aug 2022

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
Looks beautifully from outside. Awful tiny rooms. Barely get a lil soap bar. Parkin is blocks aways with a daily rate.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
No microwave or fridge
Stayed 3 nights in Aug 2022