Bienville House

Photo gallery for Bienville House

Lobby
Outdoor pool
Outdoor pool
Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Bienville House

Bienville House

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
320 Decatur St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino5 min walk
  • Popular LocationNational World War II Museum15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)21 min drive

Choose dates to view prices

About this area

New Orleans

In the entertainment district, Bienville House is in French Quarter, a neighborhood in New Orleans with good shopping. Port of New Orleans and Steamboat Natchez Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Royal Street. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Guests love the hotel's quiet location.

What's nearby

  • Canal Street - 2 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Saint Louis Cathedral - 7 min walk
  • Jackson Square - 7 min walk
  • National World War II Museum - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • Huck Finn's Cafe - 2 min walk
  • Cafe Fleur De Lis - 2 min walk
  • SoBou - 2 min walk
  • Johnny's Po-Boys - 3 min walk
  • Green Goddess - 3 min walk

About this property

Bienville House

Historic New Orleans hotel in French Quarter, walk to Canal Street
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 674 out of 1002 reviews
5 - Excellent 67%
Rating 4 - Good. 223 out of 1002 reviews
4 - Good 22%
Rating 3 - Okay. 66 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 1002 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were very friendly and personable! Cynthia greeted us on check in and called us by our first name the entire visit. Great recommendations and location for site seeing and restaurants. The room had clean bathroom, comfortable beds and AC worked perfect. Made our trip to New Orleans better for staying down in the French Quarter. Doorman on duty 24 hours made us feel safe. Top notch and highly recommend! Will stay again.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and the staff was excellent. Too many homeless and mentally ill people roaming and sleeping on the street.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was caring and friendly. We had three rooms. Two began and continued to be very comfortable. The a/c in the other was not cool enough so they gladly assigned us a different room which was very good. I would stay here again. 3blocks from Jackson Square.
Stayed 3 nights in Jul 2022

2/5 Poor

Traveled with partner
Disliked: Staff & service, property conditions & facilities
As a travel professional I currently wouldn't recommend this property. It looks great in online photos but once there you start to notice the decay. Upon arrival I instantly noticed the very bad mold smell. I hated the false advertising of the rooms, take note that a standard room won't have a window. The deluxe room I reserved looked nothing like the online photos, it had only one window over their bright sign outside, it was tiny and didn't have french doors opening to the bathroom as pictured. The late night desk person was very rude, said she didn't know anything about the rooms and when I asked for the room shown on their website that I paid for and showed her the photo, she said she "didn't know what room that was". The daytime front desk personnel were very sweet. The pool is just ok, the restaurant patrons can watch you in the pool while they eat, which is a little disturbing in my opinion. I stay in a lot of boutique style hotels and I won't put my customers in a hotel that I don't like. This one was a disappointment and I really tried to like it. There are better hotels that offer a quiet retreat and smell fantastic and have nicer staff.
Stayed 4 nights in Jul 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel go above and beyond. They are so friendly and helpful.
Stayed 6 nights in Jun 2022