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Bienville House

Photo gallery for Bienville House

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Outdoor pool
Outdoor pool
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Bienville House

Bienville House

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
320 Decatur St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino5 min walk
  • Popular LocationNational World War II Museum15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)21 min drive

Choose dates to view prices

About this area

New Orleans

In the historical district, Bienville House is in New Orleans's French Quarter neighborhood, an area with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and City Park. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Guests love the hotel's quiet location.

What's nearby

  • Canal Street - 2 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Saint Louis Cathedral - 7 min walk
  • Jackson Square - 7 min walk
  • National World War II Museum - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • Huck Finn's Cafe — 2 min walk
  • Kingfish — 2 min walk
  • Cafe Fleur De Lis — 2 min walk
  • SoBou — 2 min walk
  • Johnny's Po-Boys — 3 min walk

About this property

Bienville House

Historic New Orleans hotel in French Quarter, walk to Canal Street
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center. All 83 rooms offer comforts like Frette Italian sheets and down comforters, plus free WiFi and flat-screen TVs. Guests will also find room service, rainfall showerheads, and coffee makers.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Dogs and cats welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 612 out of 963 reviews
5 - Excellent 64%
Rating 4 - Good. 246 out of 963 reviews
4 - Good 26%
Rating 3 - Okay. 73 out of 963 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 963 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 963 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was one of the most beautiful hotels we have ever stayed in! The room was majestic, historic, and yet it had a touch a modernism which made it feel like you were royalty! Everything is spotless and the staff are amazing! Our concierge miss Beverly took time out of her busy day to get us on a night tour which was already sold out. This hotel is a must stay!!!
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group, Traveled with pets
Door was broken and the room has no window...
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. My wife loved the historic feel because it felt very New Orleans just with some necessary modern renovations (bathroom etc). Hotel staff was super friendly to my wife and child. Hospitality was top notch.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a friendly staff and the rooms were incredibly comfortable! The whole hotel has an amazing feeling to it. Would definitely recommend!
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the proximity to shopping, sights and Bourbon St. The staff was very friendly and willing to recommend restaurants and tours.
Stayed 2 nights in Jul 2021