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Hilton Garden Inn New Orleans Convention Center

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Featured Image
Outdoor pool
Outdoor pool
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk

Overview of Hilton Garden Inn New Orleans Convention Center

Hilton Garden Inn New Orleans Convention Center

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationHarrah's New Orleans Casino12 min walk
  • Popular LocationCanal Street14 min walk
  • Popular LocationPort of New Orleans14 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's Lower Garden District neighborhood, Hilton Garden Inn New Orleans Convention Center is in the city center and near a train station. Louisiana Children's Museum and National World War II Museum are cultural highlights, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Don't miss out on a visit to Audubon Aquarium of the Americas. Spend some time exploring the area's activities, including golf lessons, golfing, and segway rentals/tours.
Popular Location

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Canal Street - 14 min walk
  • Port of New Orleans - 14 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Garden Grille — 1 min walk
  • ANNUNCIATION — 4 min walk
  • Restaurant Rebirth — 4 min walk
  • La Boca — 4 min walk
  • Emeril's — 6 min walk

About this property

Hilton Garden Inn New Orleans Convention Center

3.5-star New Orleans hotel in Lower Garden District, walk to Ernest N. Morial Convention Center
This hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. All 286 rooms feature comforts like Select Comfort beds and premium bedding, while conveniences include refrigerators and microwaves. Other amenities available to guests include free WiFi, free wired Internet, and LCD TVs.
Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn Convention Center Hotel
Hilton Garden Inn Convention Center
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn New Orleans Convention Center New Orleans
Hotel Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center New Orleans
Hilton Garden Inn Convention Center Hotel
Hilton Garden Inn Convention Center
Hilton Convention Center

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 414 out of 940 reviews
5 - Excellent 44%
Rating 4 - Good. 275 out of 940 reviews
4 - Good 29%
Rating 3 - Okay. 107 out of 940 reviews
3 - Okay 11%
Rating 2 - Poor. 83 out of 940 reviews
2 - Poor 9%
Rating 1 - Terrible. 61 out of 940 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The hotel room was ok but the shower had nothing to hold the water in and the floor was uneven. The floor didn’t flow into the drain so the water would go all over the bathroom floor and even started to go out of the bathroom. The pool was small and the water was dirty and nasty you could literally see small trash particles floating on the top of the water. When you would walk down the hall you could see trash and dirt on the carpet and the cleaning crew had already been by which was just nasty. The parking lot security harassed me about a parking space because a car was parked wrong and I couldn’t fully park in between the lanes of the next parking spot so he threaten to charge me double or find another parking spot. Also the parking spots where so small a normal car could barely fit. I would definitely not recommend this hotel to anyone.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and friendly. Room was clean and included a nice size refrigerator and microwave.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Great service by gentleman at front desk .
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to most places in downtown NOLA, only thing is hotel charges for parking that you can’t really use as its always full. We wouldn’t mind staying again!
Stayed 3 nights in Jun 2021