Hotel Reviews of Best Western Des Plaines Inn, Des Plaines hotels, IL, United States of America Skip navigation
Welcome - Already a member? Sign in

Best Western Des Plaines Inn

Des Plaines property with an indoor pool

Traveler ratings summary of Best Western Des Plaines Inn, Des Plaines Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 80% of travelers (8 of 10) recommend this hotel
4.1
Hotel service Hotel condition Room cleanliness Room comfort
3.8 3.8 4.0 3.9
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 10 most recent reviews are shown.

A traveler from Sandusky, OH recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 4-Nov-09

Will definetly go back

I went here for a business convention and was completely satisfied with the hotel. The breakfast was great, there was bagels, danish, cereal, waffles, muffins and fresh fruit. The room was very inviting and had plenty of room.

A traveler from St. Louis, MO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Oct-09

Des Plaines’ hidden rest haven

This is a very simple, basic hotel, with a nice small pool area, clean rooms, friendly helpful staff (I left my i.d. behind and they made sure I had to come to the desk) and free internet. At this price, I was glad we didn’t drive right by it. Look for the Burger King across the street or you might miss driveway. I’d definitely stay on my next visit to Des Plaines.

A traveler from Panama does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 2.0 2.0 2.0 3.0
Posted: 29-Oct-09

It’s Okay for a quick one night stay

The hotel was pretty OK. I have no complains bcuz i really didn`t have much expectations.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 3.0 3.0 2.0
Posted: 21-Oct-09

NO HOT WATER

we checked into the hotel and it was the first cold snap in chicago. We attempted to take a shower and the water that came out of the tap was cool.. we let it run for 10-15 min.. and still no hot water. It was late and decided to get to bed early and thought maybe in the morning it would be better.. however the following morning the water was even colder than that evening. We called and maint. came up and looked ofr 5 min and said he could’nt help us. So we let not smelling so good

xavier david p from Frostproof, Fl. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 4.0 4.0
Posted: 13-Oct-09

at seattle airport door...

the hotel is the best bargain 4 the location location location...next airport, next to car rentals next to freeways actually the price is nothing but the best for again the location

Traveler's tip on saving a few bucks

are u seek and tired of paying 100 or more extra?? try this very considerate daily rate...

A traveler from Greenville, NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 14-Apr-09

Will use again

It had all the features I wanted (room coffeemaker, shuttle to the airport, relatively lower cost,etc.) I was pleased with the facility’s cleanliness and warmth of the staff, and the available menus for food delivery.

Traveler's tip

I was there for only one night, had 1 meal in my room. I had no car so did not take advantage of any of the above choices.

Debbi M from Missourah recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 24-Feb-09

very pleasant experience

located close to the airport. transportation provided, a big plus. nice breakfast. very happy with accomodations.

A traveler from Brunswick, OH recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Oct-08

Great quality, price and location!

Our family enjoyed our stay at the Best Western in Des Plaines. It offered a very comfortable room, great amentities (such as indoor, heared lap pool) and was located with walking distance of public transportation into Chicago. The complimentary car service to and from O’Hare was an added bonus. It was well worth the stay and we would certainly consider using this hotel in the future.

A traveler from New Jersey recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 4.0 3.0
Posted: 10-Sep-08

Good location, but not great service

the location was perfect for my family, but we all had issues with room keys and actually seeing staff at check in.

A traveler from Germany recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 4.0 3.0
Posted: 13-Aug-08

Good value

Room and breakfast were okay, fitness room rather disappointing, free parking, dining and shopping nearby

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom