“We stayed for three nights, and no one came to clean the room or ask if we needed towels. I don't know if this is normal. There was lemon water in the lobby on the first day, but from the second day onwards, there wasn't any. However, I still gave it five stars because everything else was perfect.”
“We got in late and the room stunk. Dirty footprints in the bathroom. I was concerned the sheets weren't even washed and there was no mattress protector at all- just the fitted sheet over a disgusting stained mattress and worst of all there was a bug on the pillow so I took it to the front desk and explained the state of the room. I was told since the room was so cheap and that I got it from a third party if I leave I'll probably only get $20 refunded for some reason and was offered a new room……
“I checked in late and had to call for about 15 minutes to get someone to come to the front desk. The room is so dirty that I did not need to feel comfortable getting into my pajamas. I stayed dressed. When I took my shoes off, I found out very quickly, that the floor was soaking wet from the air conditioner. The window lock was broken as well. I packed up my things and left first thing in the morning. The hotel would not refund me remaining days.”