“The staff at Sleep Inn were unprofessional and unkind. They told my 8-year-old daughter that the noise from the neighbors was merely them “doing their business,” as if loud lovemaking was acceptable. When we asked to be moved to a room without a connecting door—especially after the neighbor had smashed our wall—they discouraged us from calling the police. Instead, by saying we cannot guarantee not connection door, what's most, they relocated us to a room directly below that same noisy couple,……
“The room was clean but for a nonsmoking room, it smelled of cigarettes.
The staff took 5 minutes to come to the front desk to check in and the bell on the counter did nothing.”
“As I approached the front desk, Ms Laura greeted me with a warm welcome and brilliant smile. She confirmed my reservation and provided a briefing of the hotel’s amenities. Being that the hotel was historical, I assumed old. On the contrary. The atmosphere equates to a ‘home away from home vibe’, exceeding my expectations. The interior was well maintained with modern features to include a piano and a well stocked bar in the foyer. The rooms are exquisitely decorated. The bedding is extremely……