“The heater was very noisy. There were three people in our occupancy. On the second day of our stay, we went to the counter to ask for bath towels, but the counter staff were only willing to give us two copies. If I want three towels, l would need to pay.😠
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“The hotel is charming, clean, fabulous location and I loved that looked out to the water. However, our TV didn't work and when I asked the staff if I was doing something wrong, her answer was "some of our TVs don't work" and just shrugged. Not a big deal, but still it was odd and not great customer service because there wasn't even an apology. Also, we stayed 2 nights and although I don't need room service to make beds, they only left enough coffee for one morning and there was only one packet……