“One of the elevators was broken. Our television was not working. The curtain was broken in the corner and allowed light in the room when it was night.”
“We arrived in the evening . When I booked the room for 3 nights, I chose a king handicap accessible, walk in shower . We were assigned a room with 2 db beds, the no carpet entry area was sticky and hadn’t been mopped. When I stepped on it I almost fell. My husband couldn’t have reached the grab bar on the wall with a tub. The clerk didn’t seem to know what we reserved. I should him the room. He said all rooms had Queen beds. They were not Queen, they are double. We were finally moved……