“Reasonably clean property but there seemed to be a lot of corners being cut. Checked in at around 10:30 pm after a long cross country flight. There were no sheets on the sofa bed or the comforter pack in either of the two rooms we booked, so we dealt with that.
Next morning went in for a shower and the shampoo was all empty - nothing at all.
Went downstairs and there were no glasses for water.
Overall it is a clean property but has a lot of quality issues in their service. And the staff……
“So the good- restaurant was fabulous the food the drinks and decor were wonderful. We each had a cosmo and it was perfect, thankgoodness for the extra wine as we got back to the room and it was really bad.
This is not a staff issue, every person we met was super sweet. Had i complained im sure would have moved us to a more appropriate room but it was late was one night and we had walked down this hill in the dark- no lights butvour phones- I had gotten a two bedroom two bathroom. It was a two……
“First, let me say the location was absolute beautiful. I had to swim in the pool was perfect for me . We had some great lunches at the café.
The disappointments come in with the room, It wasn’t very clean ( meaning the floor was dirty , and had to wait till later in the day like 5 o’clock ask to have it cleaned. The floors were dirty. Every time I went to bed I had to wash my feet. there’s a lot of upkeep that needs me done. I’m sure in this resort was built. It was absolutely stunning. It……
“While the property was lovely.
It is not for those with difficulty walking.
There are no railings on the steps to the pool near the bay.
There are no railings to get into the hot tub.
No railings to step down to the large patio.
Lighting along the walkways at night is not sufficient.”
“Great place to take the family and visit the nearby beaches. Head and Popham are within 15 minutes. We were booked in a Lighthouse room that had the view of the water blocked by trees and management was very helpful switching us to a better room.”