“Hotel and the staff was great. But they need to have more food choice. We was there 3 days. Eat same food. No fruits choice but watermelon. No snack or vegetables, salad or else. Although we was happy with the hotel”
“They do not provide proper instruction on how to collect the room key card. The Ala Carte managed by Anstay. The management should provide a clear instructions to their customers. I hired a taxi to go around just to find the address provided in the email but unfortunately the address was very difficult to find. Mostly of their staff cannot speak or understand english. They don't even reply on messages they have very poor communication.”
“This 4-day visit was my third to The Light Hotel since 2015. Like my previous stays, the owner / manager, Jennie, and her staff provide 5-star accommodations, amenities and service for very reasonable cost. A small family-run hotel, you are welcomed and treated like family. My room was spacious, clean, comfortable bed and all the amenities of a 5-star hotel. Breakfast is good.
Walking distance to shops, restaurants, ATM.
I love the hotel and highly recommend it for your visit to Ha Long.”
“Finding the hotel was a bit challenging at first because the map location on the Expedia app and Google Maps is incorrect. It is not listed as Moon Halo Hotel on Google, you’ll need to search for Moon Bay Ha Long Hotel, which is located near Tuan Chau International Marina. Once we figured that out, it was much easier to find. When we arrived, the staff informed us that they weren’t actually supposed to be listed online at the moment and were not accepting guests, so he was quite surprised to see……