Villas in Ha Long

"I'm a regular traveler from Australia. 5th time to Vietnam. Wish I knew about Delasea on prior trips. 5 star hotel with 5 star service. Every single staff member is polite and goes out of their way for every request. I booked 5 nights and by my 4th day they remembered my room number at breakfast,the type of eggs I like and had my hot chocolate made for me cafe quality. All brought to my table. Find a hair dresser or store, call your airline, book a transfer to the airport, share vietnamese words, and have a chat, all no problems for the staff. Vietnamese people are friendly and give good service but this place is outstanding and only matched by places like Shangrila Resorts from my 64 countries travelled to date. Cleaners, door men, breakfast staff, and reception all friendly. So happy I booked an additional 5 nights here and upgraded my room as a treat to myself. Room is a great size and you can fit 4 people in the shower its that big. Special mention to: * Mr Tung in food and beverage who was so welcoming every day. Nothing was too much for him. Made me feel like a local. A true gentleman. * Mrs Bich at guest services. She took care of my room requests, hairdresser tips, taxi booking issues, and was generally a beautiful person to talk to. * Mr Duc Anh was a ray of sunshine. Cheered me up everytime I spoke to him. Also helped me on many occassion. Long review, but for a reason. Keep up the great job guys. I'll be back again."

"The cruise ship was beautiful and excellent service."

"The beat hotel I’ve ever stayed in. Staff was awesome. Location was ideal. Very affordable in the off season. Staff gave great recommendations on places to visit. "

"From the moment you arrived the staff greeted you as if you were their VVIP guests. The elegance and beauty of this resort is timeless. "

"Everyone at the hotel was very hospitable. Thank you"

"Impeccable service, nice & clean roomy rooms, very nice pool and gym. Would stay again."

"Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldn’t refund any money for the two nights I lost. And it’s there slow season so it’s not like they didn’t have time to rebook the room. More than Half the rooms are vacant. "

"Staff super friendly and helpful. "

"Room was spotless Servises was great no complaints at all keep up good work"