“The room was very cozy, clean, and comfortable. The pool and hot tub were very well maintained, and the staff were friendly, helpful, and very informative. Overall, we had a wonderful stay and really enjoyed our experience!”
“I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible……
“It was rough here.
Hair by the pool for both days swimming, tea towel sized pool towels, cloudy pool water, first room our door didn't lock and phone was unplugged with cord missing...very odd (thankfully staff tried to be helpful but ended up moving rooms), holes in my bedding, no breakfast options (no yogurt, muffins, fruit - with over and hour of breakfast left.), shady elevator, sheets too small, tired furniture and overall unhygienic feel.
The staff were kind in all of our interactions……