“Customer Service was wonderful! All interactions were professional and helpful with a positive attitude. Overall the room was good, kitchenette and laundry in room which was an unexpected surprise.. and the bed was comfy! BUT the toilet wouldn’t flush properly and we watched vagrants out our window on the 3rd floor smoke crack pipes below. Not really the view we wanted but location to baseball field was great! 10 minute straight path walk. Oh and parking - eh! It was across the street but you……
“I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible……