“We travelled by train, trasped with our heavy suitcase through the pouring rain to the hotel and asked, not for an early check-in, we were a good three hours early, just simply for somewhere to leave our case so that we could go out and explore. It was a resounding no. Consequently, we didn't spend another penny, not even a drink at the bar. A massive hotel like that and they can't even provide a room for luggage until check-in. Please don't bother replying with an excuse because there……
“We travelled by train, trasped with our heavy suitcase through the pouring rain to the hotel and asked, not for an early check-in, we were a good three hours early, just simply for somewhere to leave our case so that we could go out and explore. It was a resounding no. Consequently, we didn't spend another penny, not even a drink at the bar. A massive hotel like that and they can't even provide a room for luggage until check-in. Please don't bother replying with an excuse because there……
Helen