“The manager, Vanessa went above and beyond or me. She provided customer service that exceeded my expectations, and I have spent months in hotels for various remote work projects over the years.
The hotel was clean, the room was clean, the grounds were clean, and the parking was secure via a gated parking area. The other members of the staff were friendly and helpful as well.”
“Had my very nice mountain bike stolen. It took the manager several days to respond to my email to discuss the issue with absolutely no help. Do not stay at this property.”
“The hotel is amazing!
The staff is so helpful and really sincere, we were traveling from a few hours away and realized we needed to arrive early to an event. They were able to check us into our room earlier than we planned.
Check out was easy and the rooms were quiet and really comfortable!”
“This was an amazing find. We had the whole parlor to ourselves - HUGE table, enough for a couple dozen friends. This is situated right on the Main Street, and while outside you can hear music from some speakers - inside, right next to those speakers - quiet!
The owner met us early, oriented us to the parlor and room, provided recommendations for dining and wine tastings. Worth every cent! Would love to stay again, next time I am going through Prosser.”